New Mexico General Services Department State Purchasing Division #70-00000-26-00005

Statewide RFP for Next Generation 911 (NG-911) Call Handling Systems, Hardware, Software, and Services

The State of New Mexico is seeking proposals for a statewide price agreement to provide Next Generation 911 (NG-911) call handling systems, hardware, software, and related services. - Government Buyer: - State of New Mexico, Department of Finance & Administration/ASD, State Purchasing Division of the General Services Department - Products and Services Requested: - NG-911 call handling systems that are interoperable with legacy, transitional, and i3 systems - Related hardware and software for NG-911 systems - System maintenance and repair for radio/telecommunications/telephone equipment, including 911 systems - Architectural services for telecommunications systems - Training and compliance services for NG-911 systems - Unique or Notable Requirements: - Solutions must meet NG-911 standards and ensure emergency 911 call accessibility across all phone service carriers - Proposals must address interoperability and compliance with NG-911 standards - System redundancy is required - Manufacturer-certified technicians must be provided - Mandatory pre-proposal conference for all offerors - MSRP catalog listing by manufacturer type is required - OEMs and Vendors: - No specific OEMs or vendors are named in the notice; the RFP is open to all qualified manufacturers and solution providers

Description

This solicitation is a Request for Proposals (RFP) to establish a statewide price agreement for Next Generation 911 (NG-911) call handling systems and related hardware, software, and services. The procurement aims to ensure that emergency calls to 911 are accessible regardless of phone service carrier and that the solutions are interoperable with legacy, transitional, and i3 systems. A mandatory pre-proposal conference will be held via Microsoft Teams. Proposals must be submitted electronically and sealed, with specific instructions provided in the RFP documents.

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