New Mexico General Services Department State Purchasing Division #70-H6901-26-CP331

Award for MHC NorthStar Cloud-Based Document Automation and Employee Self-Service Platform for UNM Hospital

The University of New Mexico Hospital (UNMH) has awarded a sole source contract for a cloud-based document automation and employee self-service platform. - Government Buyer: - University of New Mexico Hospital (UNMH) - IT System Development, Executive Director System Development - OEM Highlight: - MHC Software, LLC is the sole source and proprietary manufacturer of the requested platform - Vendors: - MHC Software, LLC - Products Requested: - MHC NorthStar Payments Essentials (cloud-based payments automation) - MHC NorthStar Payroll Documents Enterprise (payroll document automation and distribution) - MHC NorthStar Employee Tax Documents Enterprise (employee tax document management, e.g., W-2s, 1095-Cs) - MHC NorthStar Employee Documents Enterprise (employee document management and self-service access) - Services Requested: - Professional implementation services including project management, workflow analysis, system configuration, historical document migration, implementation planning, testing, administrator and end-user training, deployment assistance, technical support, and ongoing software maintenance - Unique Requirements: - Platform must natively integrate with Infor CloudSuite Multi-Tenant - Replacement of legacy on-premises MHC Document Express and Document Self-Service applications - Sole source justification: MHC Software, LLC is the only vendor capable of meeting operational and technical requirements for this modernization initiative - Period of Performance: - Initial five-year term with options to renew - Covers cloud software subscription and implementation services

Description

The University of New Mexico Hospital (UNMH) seeks to procure the MHC NorthStar cloud-based document automation and employee self-service platform to replace the existing on-premises MHC Document Express and Document Self-Service applications. This enterprise Software-as-a-Service (SaaS) solution automates the creation, processing, distribution, storage, archival, and secure retrieval of employee and financial documents, providing employees with secure self-service access to payroll and employment records. The procurement includes professional implementation services for migration, project management, training, and ongoing support. The platform integrates with Infor CloudSuite and aims to modernize UNMH's document management capabilities while improving operational efficiency and security.

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