Alberta Purchasing #26-076

City of Calgary Notice of Intent for Crucial Conversations Training Material Procurement

The City of Calgary Operational Services division is seeking to procure Crucial Conversations training materials to support leadership development and conflict management initiatives. - Government Buyer: - City of Calgary, Operational Services division - OEMs and Vendors: - Crucial Conversations (proprietary training methodology) - Products/Services Requested: - Training materials and resources for Crucial Conversations methodology - No specific part numbers or quantities provided - Notable Requirements: - Materials must support Frontline Leader training in conflict management, conflict resolution, and effective communication - Initiative aims to upskill City facilitators and integrate Crucial Conversations concepts into leadership resources - Builds on previous leadership development efforts using Crucial Conversations - Commodity code: 6805 (labor training or development services) - No attachments or detailed product lists included in the notice

Description

In 2025, Operational Services identified the need for Frontline Leader training around conflict management, conflict resolution, and effective communication in leadership. This initiative aims to create a culture and shared language around the Crucial Conversations course concepts, helping new learners communicate with peers and apply the learning in their day-to-day work. The language and topics have already been integrated into other training materials and resources provided to leaders in Operational Services. The procurement is for training material related to the Crucial Conversations methodology to enhance leadership communication skills within the City of Calgary.

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