New Mexico General Services Department State Purchasing Division #70-M0087-26-CP364

Award for Sole Source Transit Operations Software Solution for Santa Fe Trail Transit

Santa Fe Trail Transit has awarded a sole source contract for an integrated transit operations software solution. - Government Buyer: - Santa Fe Trail Transit (City of Santa Fe, State of New Mexico) - OEMs and Vendors: - Transit Technologies, LLC (TripMaster and Passio modules) - Products and Quantities: - TripMaster Software Base Vehicle Fee: 51 licenses - Additional License Fee: 20 licenses - TripScheduler Module Vehicle Fee: 22 licenses - ParaScope Tablet Application Vehicle Fee: 51 licenses - TripReminder Fee (5,000 Monthly Calls/Texts): 1 license - Where's My Ride Vehicle Fee: 22 licenses - TripMaintenance Module Vehicle Fee: 51 licenses - TripPortal Module Fee: 1 license - TripPass Module Fee: 1 license - Map Overlay / Shapefile Management Fee: 1 license - Intelligent Voice Agent (IVA): 1 license - TripPortal Auto Seat Vehicle Fee: 1 license - Passio GO CAD/AVL GPS Fee: 29 licenses - Fixed Route NTD Fee: 29 licenses - Automatic Passenger Counter Fee: 29 licenses - On Board Wi-Fi Management/Cellular Fee: 29 licenses - Services Requested: - Implementation, configuration, deployment, testing, training, and go-live support for all modules - Unique/Notable Requirements: - Sole source justification based on proprietary integration of fixed route, demand response, and microtransit within a single platform - Cloud hosting (Microsoft Azure) - Ongoing maintenance and support - City provides hardware, network, and IT infrastructure - Device terms are 45 months; contract auto-renews annually unless notice is given - Pricing is valid for 30 days post-acceptance and subject to reevaluation at renewal

Description

This is a sole source procurement by the City of Santa Fe for a proprietary transit operations subscription software system provided by TripMaster. The contract covers professional services for a period of 4 years, from September 21, 2026, to September 21, 2030, with a total estimated value of approximately $1,227,641.47. The software includes modules for demand response, microtransit, fixed route management, rider communications, maintenance, reporting, and vehicle technology operations. The procurement is justified as sole source due to the proprietary nature of the software and its integrated platform capabilities.

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