Texas DIR/ESBD #HHS0016853

Texas Health and Human Services Commission Oracle Unlimited License Agreement and Support Services Solicitation

Texas Health and Human Services Commission (HHSC) and Department of State Health Services (DSHS) are seeking proposals for Oracle Enterprise Product Licenses and associated maintenance and support services under an Unlimited License Agreement (ULA). - Government Buyer: - Texas Health and Human Services Commission (HHSC) - Department of State Health Services (DSHS) - Procurement and Contracting Services (PCS) - OEM Highlight: - Oracle is the sole Original Equipment Manufacturer (OEM) specified for all software and services - Products/Services Requested: - Unlimited licenses for Oracle products including: - Oracle Advanced Compression - Oracle Advanced Security - Oracle Database Enterprise Edition - Oracle GoldenGate - Oracle Real Application Clusters - Oracle SOA Suite - Oracle WebLogic Suite - Oracle Audit Vault - Oracle Management Packs - Oracle Multitenant - Oracle Real Application Testing - Oracle WebCenter Portal - Other Oracle products as listed in Exhibit I - Maintenance and technical support services for all Oracle products - Supplemental IT services covering roles such as DevOps Engineer, Systems Analyst, Application Architect, Business Analyst, Cloud Solutions Architect, AI/Machine Learning Engineer, Developer/Programmer Analyst, Database Administrator, Web Developer, QA Engineer, Network Engineer, Security Analyst, Project Manager, Help Desk, and more - Oracle training credits for enterprise staff - Support for interoperability with third-party software and hardware - Notable Requirements: - Unlimited License Agreement (ULA) covers multiple Texas agencies (HHSC, DSHS, DFPS, TIERS) - Compliance with Texas Public Information Act, data privacy, cybersecurity, and subcontracting plans - Subcontracting goal of 21.1% with Texas-certified Veteran HUBs (VetHUBs) - Key performance measures and liquidated damages for service deficiencies - Dual CTCD/CTCM certification required - Historical compensation estimated at $8 million per fiscal year - Contract term is 5 years with a 1-year optional extension - Annual and monthly pricing for licenses, maintenance, and services - Transition and turnover phases with specified deliverables

Description

The State of Texas, through the Texas Health and Human Services Commission (HHSC), is seeking a qualified contractor to provide the Oracle suite of software products under an Unlimited License Agreement (ULA) along with associated maintenance and technical support services. The solicitation includes application software, database software, software maintenance, support services, and system administration services. The contract involves licensing, maintenance, and support for Oracle products to meet HHSC operational needs. The solicitation is posted on the Texas SmartBuy portal with a response deadline of October 5, 2026.

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