Federal Register #DOT-OST-2018-0190

Aviation Consumer Protection Advisory Committee; Notice of Public Meeting

This notice announces a two-day virtual public meeting of the Aviation Consumer Protection Advisory Committee (ACPAC) hosted by the Department of Transportation, Office of the Secretary. - The meeting will focus on: - Airlines' one-page summary of consumer rights - Airline customer service dashboards (covering delays, cancellations, family seating, and seat size) - Know-your-rights posters at airports - The event is open to the public and seeks input from stakeholders including consumer advocates, airlines, airports, and aircraft manufacturers - No procurement, solicitation, or purchase of products/services is involved - No OEMs, vendors, quantities, or part numbers are mentioned - The purpose is to gather information and discuss potential recommendations for improving aviation consumer protection

Description

This Notice announces a two-day public meeting of the Aviation Consumer Protection Advisory Committee (ACPAC) to be held virtually on September 22 and 23, 2026. The meeting will discuss three main topics: airlines' one-page summary of consumer rights, airline customer service dashboards, and know-your-rights posters at airports. The meeting is organized by the Department of Transportation and is open to the public via the Zoom Webinar Platform. Participants can register online and provide verbal or written comments related to the committee's objectives.

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