Texas DIR/ESBD #601440000054299

TxDOT Poll Everywhere Software Licenses, Maintenance, and Support Services

TxDOT is seeking bids for Poll Everywhere enterprise software licenses, maintenance, and support services to enable real-time audience engagement for staff statewide. - Government Buyer: - Texas Department of Transportation (TxDOT) - Solicitation managed by Elsie Quintanilla, CTCD, CTCM - OEM Highlight: - Poll Everywhere (primary manufacturer and SaaS provider) - Products/Services Requested: - Poll Everywhere annual enterprise software licenses - Includes unlimited poll creation, real-time feedback, and user account provisioning - Part number: ENT-TIER-1 (base enterprise plan) - 50 user accounts, 5,000 responses per poll, unlimited polls - Dedicated Customer Success Manager - Annual renewals for up to three additional years - Optional additional enterprise tiers as needed - Maintenance and support services (annual updates, patches, fixes, enhanced support options) - Initial account setup, configuration, and workflow deployment - Standard online training resources and documentation - Notable Requirements: - Compliance with TxDOT Information Resource and Security Requirements - Accessibility documentation (VPAT, PDAA) - Completion of TxDOT Security Questionnaire - Adherence to Texas and federal data security, encryption, and nondiscrimination laws - No onsite training required; standard online resources provided - Estimated Contract Value: - $66,000 (total for base and renewal years) - Statewide coverage for all TxDOT districts

Description

This solicitation is to establish a contract to provide Poll Everywhere Licenses, ongoing maintenance, and support services to ensure the software remains functional, secure and up to date. The software is an enterprise-grade, cloud-based audience response and engagement platform that supports live polling, data visualization, response analytics, and audience participation through web and mobile interfaces. The vendor must perform initial account setup, configuration, and provisioning of enterprise user access. The contract includes standard product maintenance, support services, and annual updates to keep the software operational and secure.

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