Alabaster Civicplus #20260830-A

City of Alabaster seeks self-service device-lending kiosk system for Alabaster Library

The City of Alabaster, Alabama, is seeking bids for a turnkey self-service device-lending kiosk system for its Alabaster Library. - Government Buyer: - City of Alabaster, Alabaster Library - Scope of Work: - Provide, deliver, install, configure, integrate, test, and support a commercial-grade kiosk system - Kiosk must securely store, charge, check out, and check in up to twelve City-furnished laptops/tablets - System must feature: - Twelve individually controlled device bays - Integrated color touchscreen - Camera for transaction image capture - Patron authentication via barcode or magnetic-stripe reader - Integration with Polaris Integrated Library System (ILS) via SIP2 and/or LDAP/Microsoft Active Directory - Administrative software with reporting, alerts, inventory status, audit trail, and user/role administration - All necessary software licenses - Endpoint protection/configuration-restoration software licenses (comparable to Faronics Deep Freeze) for twelve devices if required - Custom graphics for kiosk and device labels - Protective crating, delivery, installation, testing, and on-site training for up to five staff - Compliance with accessibility requirements - Minimum one-year warranty, with annual hardware/software maintenance and support for up to five years - Unique Requirements: - Vendors must demonstrate device compatibility and provide references for similar installations - Must meet technical, privacy, and security requirements - Equivalent or superior solutions are acceptable if documented - OEMs: - No specific OEMs named; solutions must be commercial-grade and meet all requirements - Products/Services Requested: - 12-bay self-service device-lending kiosk system - Configuration-restoration software licenses (12) - Custom kiosk graphics and device labels - Crating, freight, inside delivery, unpacking, placement, and debris removal - Integration, installation, training, warranty, and support - Period of Performance: - Delivery and installation preferred within 45 days after notice to proceed - First-year hardware and software maintenance/support mandatory, with optional renewals for years two through five - Minimum one-year warranty required

Description

The City of Alabaster, Alabama is soliciting sealed bids from qualified vendors to provide a self-service device-lending kiosk system for the Alabaster Library. The system must securely store, charge, check out, and check in up to twelve City-furnished laptops and/or tablets. The scope includes furnishing, delivery, installation, configuration, integration, testing, and support of the kiosk system. The system must integrate with the Polaris ILS through SIP authentication and include administrative software, endpoint protection licenses, custom graphics, training, and maintenance support.

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