SAM #FA810126Q0010

Service, Maintenance, and Training for Proprietary CAT A/V and Security Surveillance Systems at Tinker AFB

This opportunity seeks a qualified provider for a one-year comprehensive service, maintenance, and training agreement for the proprietary CAT Audio/Visual (A/V) and Security Surveillance Systems at Tinker Air Force Base, Oklahoma. - Government Buyer: - Department of Defense - Air Force Materiel Command - Air Force Sustainment Center, FA8101 AFSC PZIOA - OEM Highlight: - Pavion (formerly CTSI) is the original equipment manufacturer and system integrator for the installed proprietary A/V and surveillance systems - Scope of Services: - Onsite preventative maintenance and training calls - Annual maintenance covering all parts and labor for all system components - User training for system operators - Help-desk support for technical issues - Onsite troubleshooting for system faults - Emergency and non-emergency on-call support - Unique Requirements: - System architecture is proprietary with custom-compiled control software and integration configurations owned by Pavion - Capability statements must demonstrate technical expertise with this specific A/V configuration and relevant past performance - No specific products, part numbers, or quantities are listed in the solicitation; all services pertain to the installed CAT A/V and surveillance systems

Description

This notice is for market research and planning purposes only and does not constitute a Request for Quotation (RFQ) or a promise to issue a solicitation. The Government will not pay for any information submitted in response to this notice.

This Sources Sought Notice is being issued as a market research tool pursuant to the Revolutionary FAR Overhaul (RFO) Part 12 (Acquisition of Commercial Products and Commercial Services) to identify potential business sources capable of providing a 1-year comprehensive service, maintenance, and training agreement for the 72 ABW Crisis Action Team (CAT) Audio/Visual (A/V) and Video Surveillance Systems.

Sole-Source & Proprietary Context: The installed system architecture incorporates custom-compiled control software, uncompiled source code, and integration configurations owned by the original system integrator, Pavion (formerly CTSI). The Government currently anticipates that Pavion is likely the only source capable of fulfilling this requirement without causing unrecoverable mission delays or cost duplication due to proprietary software lock-in.

Scope of Work Includes:

Onsite Preventative Maintenance and Training Call: Inspection, firmware updates, minor repairs using technician-stocked parts and cable, system calibration, and a detailed quotation of items recommended for upgrade. Maintenance Plan: Subsequent annual maintenance covering all parts and labor for all products in the systems (detailed in Attachment 1 of the PWS), regardless of whether originally provided by the installing contractor or by the Government. This includes onsite maintenance, user training, help-desk support, and onsite troubleshooting. Emergency and Non-Emergency On-Call Support: On-call troubleshooting and rapid physical response.

Capability Statements Requested: Interested contractors are invited to submit a concise Capability Statement (max 5 pages) detailing company business size/socioeconomic status, CAGE code, technical capability/OEM certifications to service this specific A/V configuration, and relevant past performance.

Response Due Date: September 4, 2026, 16:00 CST Points of Contact: Rachael Thomas (rachael.thomas.3@us.af.mil) and Simon Montalvo (simon.montalvo@us.af.mil).

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