New York State Contract Reporter #SOW#08282026

SUNY Old Westbury AI-Powered Student Recruitment and Engagement Platform Solicitation

SUNY Old Westbury is seeking proposals for an AI-powered platform to improve student recruitment, engagement, and success. - Government Buyer: - State University of New York (SUNY) at Old Westbury - Products & Services Requested: - AI-powered student recruitment and engagement platform - Must deliver automated, multilingual, adaptive interactions for prospective and current students - Operates 24/7 across text, phone, email, and web chat - Tailored for higher education recruitment, trained on SUNY Old Westbury’s processes and curriculum - Dynamic messaging based on student behavior - Real-time analytics and ROI reporting - Virtual front desk functionality - Integration with CRM/admissions systems - Transcript request automation - Optional post-enrollment engagement tools (check-ins, nudges, targeted alerts, operational support) - Notable Requirements: - Vendors must demonstrate experience with higher education AI communication or recruitment platforms - Ability to customize AI models to institutional goals - Access to a network of high school students for outreach - No specific OEMs or vendors are named; opportunity is open to all qualified providers

Description

The State University of New York at Old Westbury is seeking proposals from qualified vendors to provide an AI-powered platform that enhances student recruitment, engagement, and success. The platform should offer automated, multilingual, and adaptive interaction capabilities to support prospective and current students 24/7 across multiple communication channels. The solution should include AI recruitment automation, transcript request automation, and optionally, student success engagement features. Vendors must have experience with higher education AI communication or recruitment platforms and the ability to customize AI learning models to institutional goals.

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