SAM #FA330026RFI0012

1-Year Post-Warranty Support for HPE and Dell Hardware at Maxwell AFB

This opportunity is for a 1-year post-warranty hardware support contract for HPE and Dell equipment at Maxwell Air Force Base, managed by the LeMay Center/WGI under the Department of the Air Force. - Government Buyer: - Department of the Air Force, LeMay Center/WGI - Point of Contact: Jason Walley, GS13 - OEMs Highlighted: - Hewlett Packard Enterprise (HPE) - Dell - Products Requested: - 16 Dell PowerEdge R650 Servers - 4 Dell EMC S5248-ON Switches - 1 HPE Proliant DL380 Gen 10 Server - 1 HPE MSL 2024 Tape Library - Services Requested: - 1 year of post-warranty hardware support for all listed equipment - Support includes telephone and on-site assistance - 4-hour response time, 13 hours per day, 5 days per week - Defective Media Retention (DMR) included - Unique Requirements: - Rapid response (4-hour) for hardware issues - Extended support hours (13 hours/day, 5 days/week) - DMR ensures sensitive media is retained by the government - No specific part numbers provided; quantities and models are clearly listed - Focus is on maintaining operational readiness of critical HPE and Dell hardware

Description

The 42d Contracting Squadron, Maxwell AFB, AL is requesting information from industry to assist in determining the capability of contractors for Maxwell AFB, Alabama. We’re looking for post-warranty support for Hewlett Packard Enterprise (HPE) and Dell hardware in Bldg 1406. The Government is seeking information from industry to assist in determining what types of products and capabilities are available in the market for this type of requirement outlined in the attached Statement of Work (SOW).

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