Alberta Purchasing #RFP 27.27 Merchant Solution Partner

ATB Financial seeks Merchant Solution Partner for modern payment ecosystem

ATB Financial is seeking a strategic partner to modernize its merchant payment solutions ecosystem. - Government buyer: - ATB Financial (Canadian financial institution) - Scope of procurement: - Merchant payment processing platform that is bank-agnostic - Flexible partnership models: referral, wholesale, or hybrid - Automated digital self-enrollment for merchant onboarding - Real-time or same-day financial settlement capabilities - Hardware, software integration, and value-added services - Ongoing technical support - Notable requirements: - 24/7/365 live phone technical support - Rapid incident resolution - Product roadmap for industry innovations (e.g., Payments Canada Real-Time Rail, embedded finance) - No specific OEMs, vendors, brands, or part numbers are mentioned in the solicitation.

Description

ATB Financial is issuing a Request for Proposal to select a strategic, modern merchant payment solutions partner to enhance its merchant services ecosystem. The partner should provide a flexible, bank-agnostic processing platform supporting various partnership models and enable automated digital self-enrollment for merchant onboarding. The solution must include 24/7 technical support, swift incident resolution, and a product roadmap supporting future industry innovations. This opportunity aims for a long-term strategic partnership involving hardware, software integration, value-added services, and ongoing technical support.

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