Oregon Buys #S-DASOBO-00017784

Oregon Employment Department seeks Enterprise Service Management System via RFP

The Oregon Department of Administrative Services (DAS) Procurement Services, on behalf of the Oregon Employment Department (OED), is seeking proposals for an Enterprise Service Management System. - Government Buyer: - Oregon Department of Administrative Services (DAS) Procurement Services - On behalf of Oregon Employment Department (OED) - Products/Services Requested: - Enterprise Service Management System - Classified under NIGP code 20938 (database software for mainframes and servers) - Single contract for delivery and implementation - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Unique/Notable Requirements: - Open market, competitive sealed bid process - Electronic quotes accepted - Pre-bid conference participation via Microsoft Teams required - Compliance with detailed specifications in RFP and attachments - Attachments include sample contract and requirements matrix - Focus is on enterprise-level software solution for service management

Description

This solicitation is for a contract to provide an Enterprise Service Management System. The procurement is managed by DAS Procurement Services on behalf of the Oregon Employment Department (OED). The project is classified under NIGP code 209-38, which relates to database software, mainframes, and servers. A pre-bid conference is scheduled for September 10, 2026, via Microsoft Teams, and the bid response deadline is October 15, 2026. The procurement process is an open market competitive sealed bid.

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