Oregon Buys #S-10000-00017152

Oregon Department of Human Services seeks telephonic interpretation and translation services

The Oregon Department of Human Services (ODHS) is seeking telephonic interpretation and translation services to support its clients, including those served by the Oregon Health Authority (OHA) and contracted partners. - Government Buyer: - Oregon Department of Human Services (ODHS) - ODHS Director's Office and Equity & Multicultural Services - Vendors/OEMs: - No specific OEMs or vendors are named in the solicitation - Products/Services Requested: - Telephonic interpreter services for foreign languages and hearing-impaired clients - Includes both scheduled and on-demand support - High-volume call center interpretation - Electronically assisted interpretation - Translation services for all languages - Unique/Notable Requirements: - Services must support a diverse client base - Interpretation must be available for both office visits and call center operations - Attachments include language lists, applicant information, responsibility inquiry, disadvantaged business outreach plan, and sample contract

Description

This solicitation is for telephonic interpretation services to support client services. The services include scheduled and on-demand telephonic interpretation during client office visits and high-volume call center support. The contract will serve clients of the Oregon Department of Human Services, Oregon Health Authority, or contracted partners. The procurement method is a competitive sealed proposal, and no pre-bid conference will be held. The solicitation includes multiple NIGP codes related to interpreter and translation services.

View original listing