Montana eMacs #DPHHS-RFP-2027-0692AB

Montana seeks vendor for statewide Emergency Medical Dispatch System for Public Safety Answering Points (PSAPs)

Montana's Department of Public Health and Human Services is seeking proposals for a statewide Emergency Medical Dispatch System to support Public Safety Answering Points (PSAPs). - Buyer: State of Montana, Department of Public Health and Human Services (DPHHS), State Procurement Services Division (SPSD) - Scope includes: - Turnkey Emergency Medical Dispatch System (hardware, software, licensing) - All labor, supervision, materials, and equipment - Implementation, integration, training, maintenance, and ongoing support - No specific OEMs or vendors are named in the solicitation - Vendors must provide a comprehensive solution covering system deployment, operation, and support - Unique requirements: - Statewide coverage for all participating PSAPs - Integration with existing PSAP infrastructure - Provision of training and technical support - Compliance with detailed RFP instructions and procedures is required

Description

The Montana Department of Public Health and Human Services (DPHHS) is seeking a vendor to provide all labor, supervision, materials, equipment, software, licensing, implementation services, integration services, training, maintenance, and support necessary to furnish a statewide Emergency Medical Dispatch System for participating Montana Public Safety Answering Points (PSAPs). The solicitation requires compliance with instructions and procedures outlined in the RFP. Additional resources and assistance for vendor registration and response submission are available through the eMACS Vendor Handbook and Help Desk.

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