Virgin Islands Buys #BD-26-230-2302-2057

Annual Maintenance and Support for 911 Dispatch Protocols (Medical, Fire, Police)

This opportunity involves annual maintenance, license renewal, and support for Medical, Fire, and Police Dispatch protocols in the 911 emergency system for the Virgin Islands Territorial Emergency Management Agency (VITEMA). - Government Buyer: - Virgin Islands Territorial Emergency Management Agency (VITEMA), St. Croix - Products/Services Requested: - Annual system maintenance, license renewal, service, support, card-sets, and upgrades for Medical, Fire, and Police Dispatch Standard Protocols in the 911 system - Quantity: 1 annual coverage - OEMs and Vendors: - No specific OEMs or vendors are named in the solicitation - Unique/Notable Requirements: - Ongoing support and upgrades for dispatch protocols - Open market informal bid; government reserves right to cancel - Focus on Priority Dispatch protocols for emergency response - Technical Details: - Maintenance and support for software protocols used in emergency dispatch - Includes card-sets and protocol upgrades for medical, fire, and police dispatch

Description

This solicitation is for the annual system maintenance, license renewal, service, support, card-sets, and upgrades to Medical, Fire, and Police Dispatch Standard Protocols installed in the 911 system. The procurement is conducted as an informal bid solicitation pursuant to Title 31 Section 239(a)(3) of the Virgin Islands Code. The process is open market with an informal quotation format, and the government reserves the right to cancel. The bid response is due by August 31, 2026, at 1:00 PM.

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