Washington Electronic Business Solution #RFI 2026-0825

WSDOT seeks information for WSF Ticketing and Reservation Management System Replacement

The Washington State Department of Transportation (WSDOT) is seeking information from industry regarding options for replacing the Washington State Ferries (WSF) ticketing and reservation management system. - Government Buyer: - Washington State Department of Transportation (WSDOT) - Washington State Ferries (WSF) - OEMs and Vendors: - Gateway Ticketing Systems (OEM) - Products/Services Requested: - Point of sale functionality for ticketing and reservation management - Ticketing equipment and ticket vending machines - Management services for ticketing operations - Integration with existing Gateway Ticketing Systems technology - Consideration of alternative solutions for point of sale delivery - Unique/Notable Requirements: - Input sought on whether point of sale should be provided by the replacement system, a vendor-recommended solution, or through updates to Gateway Ticketing Systems - Emphasis on integration with current Gateway Ticketing Systems technology - No specific quantities or part numbers provided - Broad scope includes operational services, boats, ferries, and management - This is a Request for Information (RFI) to inform future procurement decisions.

Description

The Washington State Department of Transportation (WSDOT) is issuing a Request for Information (RFI) to determine the best method for delivering point of sale functionality for the WSF ticketing and reservation system. The RFI seeks to establish whether the point of sale should be delivered by the replacement system itself, by a vendor-recommended and integrated solution, or through updates and integration with existing technology provided by Gateway Ticketing Systems. This solicitation involves a wide range of commodity codes related to boats, ticketing equipment, management services, and various operational services. The response due date for this RFI is September 25, 2026.

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