Opportunity

SAM #75H71026Q00266

Pharmacy Patient Workflow Tracking System Maintenance and Support Solicitation

Buyer

Navajo Area Indian Health Service

Posted

August 26, 2026

Respond By

September 10, 2026

Identifier

75H71026Q00266

NAICS

541512, 811212

The Indian Health Service Gallup Indian Medical Center is seeking maintenance and support for its Pharmacy Patient Workflow Tracking System. - Government Buyer: - Indian Health Service (IHS), Gallup Indian Medical Center, Acquisition Department - OEMs and Vendors: - No specific OEMs or manufacturers are named in the solicitation or attachments - Products/Services Requested: - Patient Tracking System Maintenance and Support - Part Number: 7540-01-152-8067 - Quantity: 1 - Includes software support, hardware warranty, 24/7 technical support, software updates, hardware replacement - Patient Tracking System Support Services - Annual software maintenance and support - Queue and route functionality, platform upgrades, system health checks, preventive maintenance, hardware warranty, SLA response targets - Unique/Notable Requirements: - System must support patient check-in, queuing, routing, and reporting for pharmacy workflow - Compliance with HIPAA privacy standards is required - 24/7 technical support and emergency response - Procurement is set aside for Indian Economic Enterprises under the Buy Indian Act - Period of Performance: - Base period of one year, with four additional one-year option periods - Annual subscription model for maintenance and support

Description

Refer to 75H71026Q00266 for solicitation details.

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