SAM #36C24726Q0846

Valet Parking Services Solicitation for Charlie Norwood VA Medical Center, Augusta, GA

The Department of Veterans Affairs, VISN 7 Network Contracting Office, is seeking a contractor to provide valet parking services at the Charlie Norwood VA Medical Center, Downtown Division, Augusta, GA. - Government Buyer: - Department of Veterans Affairs - VISN 7 Network Contracting Office - Charlie Norwood VA Medical Center, Downtown Division - Service Requirements: - Valet parking assistance for disabled veterans, patients, family members, and visitors - Estimated 300 to 400 vehicles parked daily, with capacity to increase as needed - Contractor must supply all necessary resources: trained and bonded parking attendants, uniforms, signage, key cabinets, barriers, and on-site supervision - Strict operational requirements: no-tipping policy, insurance liability signage, professional uniforms, rapid response to complaints/incidents, compliance with employment laws, and full liability for vehicle damages - Hours of operation: Monday to Friday, 7:00 am to 6:00 pm, excluding federal holidays - Place of performance: South Lot, 950 15th Street, Augusta, GA - Contract Structure: - Firm-fixed-price contract - Base year (12 months) plus four one-year option periods (total up to five years) - Set aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) - Contractor must be registered and verified in SAM and SBA VetCert - No specific OEMs or vendors are named; focus is on service delivery and compliance with VA standards - Notable requirements: - Professional appearance and conduct - Insurance and liability coverage - Compliance with VA safety, security, and operational policies - Ability to scale service as demand increases

Description

Description This is a combined synopsis/solicitation for commercial products and commercial services prepared in accordance with the format in Federal Acquisition Regulation (FAR) subpart 12.201, Streamlined Procedures for Evaluation and Solicitation for Commercial Products and Commercial Services, as supplemented with additional information included in this notice. This announcement constitutes only solicitation; quotes are being requested, and a written solicitation document will not be issued. This solicitation is issued as an RFQ. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2026-01, dated 03-13-2026. This solicitation is set-aside for Service-Disabled Veteran-Owned Small Business concerns. To be considered for award, prospective offerors must be registered and active in the System for Award Management (www.SAM.gov) and SBA verified SDVOSB Veteran Small Business Certification (https://veterans.certify.sba.gov/) concern verified at the date and time set for receipt of offers. An Offeror, who is not SAM registered, or SBA Vet Cert verified SDVOSB concern at the date and time set for receipt of offers, will have their offer rejected as non-responsive and will not be considered for award. The associated North American Industrial Classification System (NAICS) code for this procurement is 812930 - Parking Lots and Garages, with a small business size standard of $47.0 Million. The FSC/PSC is M1LZ. The Department of Veterans Affairs (VA), Veterans Integrated Service Network (VISN) 07, Charlie Norwood VA Medical Center, Downtown Division, 950 15th Street, Augusta, GA 30901, is seeking to purchase Valet Parking Services. All interested companies shall provide quotations for the following: PRICE/COST SCHEDULE ITEM INFORMATION ITEM NUMBER DESCRIPTION OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT 0001 12.00 MO _______________ ____________ 12.00 MO ____________ ____________ The contractor shall provide parking assistance for parking an estimated 300 to 400 vehicles daily while maintaining the ability to increase the amounts as demand increases in accordance with the Statement of Work (SOW). The Parking Assistance for Disabled Services shall be intended to accommodate veterans, patients, family members, and visitors. The Parking Assistance for Disabled Veterans Service is for the Downtown Division, 950 15th Street, Augusta, Georgia 30901. Contract Period: Base POP Begin: 10-01-2026 POP End: 09-30-2027 Additional Periods: 1001: 12.00 MO, POP Begin: 10-01-2027, POP End: 09-30-2028 2001: 12.00 MO, POP Begin: 10-01-2028, POP End: 09-30-2029 3001: 12.00 MO, POP Begin: 10-01-2029, POP End: 09-30-2030 4001: 12.00 MO, POP Begin: 10-01-2030, POP End: 09-30-2031 GRAND TOTAL: _______________ STATEMENT OF WORK GENERAL INFORMATION Purpose: Procure contracted Parking Assistance for Disabled Veterans Services for patients and visitors. Scope of Work: The contractor shall provide all resources necessary to accomplish the deliverables described in the statement of work (SOW), except as may otherwise be specified. The contractor shall provide parking assistance for parking an estimated 300 to 400 vehicles daily while maintaining the ability to increase the amounts as demand increases. The Parking Assistance for Disabled Services shall be intended to accommodate Veteran patients, their family members, and visitors. Background: Contracted Parking Assistance services have been in use for the past seven years at the 950 15th Street downtown facility. Performance Period: The period of performance is for an initial base year with the possibility of four one-year extension options (exercised at the government's discretion) if successful results are achieved per VA Augusta Health Care System evaluation. Type of Contract: This contract will be a Firm-Fixed-Priced Contract. Place of Performance: VA Augusta Health Care System has exclusively designated the South Lot (approximately 135 parking spaces) of 950 15th Street, Augusta GA 30901 for parking assistance services. The drop-off and pickup area for all patrons of the parking assistance service will take place at the Emergency Department Atrium/South Lot, accessible via the south lot entrance. Business address: 1 Freedom Way, Augusta GA 30904. Hours of Operation: 7:00 am to 6:00 pm, Monday through Friday, excluding Federal Holidays and any other day specifically declared by the President of the United States to be a Federal Holiday. Holidays falling on a Sunday will be observed the following Monday. When a holiday falls on a Saturday, the preceding Friday shall be observed as a legal holiday by U.S. Government agencies. Federal Holidays: New Year’s Day: January 1st Martin Luther King’s Birthday: 3rd Monday in January President’s Day: 3rd Monday in February Memorial Day: Last Monday in May Juneteenth: June 19th Independence Day: July 4th Labor Day: 1st Monday in September Columbus Day: 2nd Monday in October Veteran’s Day: November 11th Thanksgiving Day: Last Thursday in November Christmas Day: December 25th Contractor should adjust the level of parking assistance staff as necessary to ensure no long delays or traffic back-ups occur during peak VA clinic schedules (Mondays through Thursdays, between 7:00 AM and 2:00 PM) and efficient operation. If deemed necessary by the Government, the hours of operation may be periodically adjusted based upon volume and demand. NO NEW ARRIVING VEHICLES SHALL BE PARKED AFTER 4:30 PM. THE 4:30 PM TO 6:00 PM PERIOD SHALL BE FOR RETRIEVING PREVIOUSLY PARKED VEHICLES ONLY GENERAL REQUIREMENTS Parking Attendant Booths: Contractor shall provide professional parking attendant booth(s), locking key cabinet(s). Lock boxes/key cabinets shall be mobile, for after-hours distribution of supplies. All signs shall be at least 30 x 30 inches; hand-written signs are not allowed. No Tipping Signs: Contractor shall provide and install a minimum of two (2) "No Tipping" signs at the parking assistance area. The policy shall be strictly enforced. Parking staff shall not accept tips; violation results in termination. Insurance Liability Signs: Contractor shall provide and install a minimum of two (2) signs for vehicle damage claims. Traffic Signage: Adequate signage shall direct traffic from the visitor parking lot entrance to drop-off locations. No signs shall be installed without prior guidance or written consent from the Contracting Officer or COR. Barriers: Suitable barriers shall be provided to prevent unauthorized use of designated parking lots. Uniforms: Staff shall wear neat, clean uniforms (collared shirt, khaki pants, black shoes). Uniforms shall be approved by the COR and include company and employee identification. Uniforms must be in good condition, properly fitted, and worn appropriately. Supervision: A full-time supervisor shall be designated to oversee operations, handle customer concerns, and coordinate with the COR. Disagreements with patrons shall be managed professionally, with escalation to VA Police if necessary. Personnel Responsibilities: The contractor shall provide workers' compensation, liability insurance, health exams, and handle all employment taxes. Personnel are considered employees of the contractor, not VA employees. Legal Compliance: All staff shall follow local, state, federal employment laws and union regulations. Overtime and holiday pay are the contractor’s responsibility and shall not be billed to the government. Service Standards: Staff shall ensure patrons do not wait more than five minutes for handicapped service and ten minutes for others. Vehicles shall be parked to maximize space, with safety zones maintained. Buses and large vehicles shall be directed to self-park. Key Security: All keys shall be secured in a lockable cabinet, always locked unless attended. Keys for unclaimed vehicles shall be turned over to VA Police with an inventory log. Vehicle Damage: The contractor shall be liable for damages caused during parking assistance. Claims shall be investigated and settled within 14 days, with immediate reporting of accidents or theft to VA Police. Insurance: The contractor shall provide proof of insurance coverage before contract award, with a 30-day notice of cancellation. Staff Qualifications: Attendants shall possess valid driver’s licenses, be U.S. residents or citizens, at least 18 years old, with no felony history, and fluent in English. They shall be trained in security, privacy, safety, and emergency procedures. Training and Orientation: The contractor shall provide training documentation and conduct orientation on security, privacy, safety, and communication. Point of Contact: A designated POC shall be available during business hours to handle administrative matters and coordinate with the VA. Vehicle Count Validation: A method shall be established to track daily vehicle counts, reported to VA Police at day’s end. Reporting: Monthly reports shall be submitted within seven days, summarizing vehicle counts, peak hours, incidents, and corrective actions, signed by the supervisor. Period of Performance: The work will be in a base year with four optional extension years, as specified. Place of Performance: Charlie Norwood VA Medical Center - Downtown Division, 950 15th Street, Augusta, GA 30901. Applicable FAR and VAAR Clauses The full text of FAR provisions or clauses may be accessed electronically at https://www.acquisition.gov/browse/index/far. The following solicitation provisions apply: FAR 52.212-1, Instructions to Offerors - Commercial Products and Commercial Services FAR 52.212-3, Offerors Representations and Certifications - Commercial Items FAR 52.212-2, Evaluation - Commercial Products and Commercial Services The following contract clauses apply: FAR 52.212-4, Contract Terms and Conditions - Commercial Products and Commercial Services (NOV 2023) FAR 52.217-9, Option to Extend the Term of the Contract (MAR 2000) VAAR 852.219-73, VA Notice of Total Set-Aside for Certified Service-Disabled Veteran-Owned Small Businesses (JAN 2023) (Deviations) VAAR 852.219-75, VA Notice of Limitations on Subcontracting - Certificate of Compliance FAR 52.252-2, Clauses Incorporated by Reference (FEB 1998) Additional clauses and provisions are listed in the original document, accessible via the provided links.

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