North Carolina eVP #30-2025-037-DHB

North Carolina DHHS Contract Lifecycle Management System (CLMS) Solicitation

North Carolina Department of Health and Human Services, Division of Health Benefits, is seeking a comprehensive Contract Lifecycle Management System (CLMS) for Medicaid contract management. - Government Buyer: - North Carolina Department of Health and Human Services (DHHS) - Division of Health Benefits (DHB) - Solution Requirements: - Secure, cloud-based SaaS platform for contract lifecycle management - Centralized repository for Medicaid contracts - Advanced workflow automation and vendor performance monitoring - Integration with MS Office 365, SharePoint, Adobe, DocuSign - Optional integration with ServiceNow and North Carolina Financial System (NCFS) - Scalable, robust security and compliance with State privacy and enterprise architecture standards - Scope of Work: - Implementation, data migration, training, documentation - Ongoing support and maintenance - Contract Term: - Five-year initial term with two optional one-year extensions - No specific OEMs or vendors named; open to all qualified providers of cloud-based contract management solutions - Notable Requirements: - Must support interoperability with State systems - Must provide vendor oversight and performance monitoring - Must meet stringent security and compliance standards

Description

The North Carolina Department of Health and Human Services, Division of Health Benefits, is seeking a comprehensive Contract Lifecycle Management System (CLMS) solution. The selected vendor will provide a secure, cloud-based platform that supports the full lifecycle of Medicaid-related contracts from intake and development through execution, monitoring, amendments, renewals, and closeout. The solution must integrate with existing State technologies, offer advanced workflow automation, support robust vendor performance monitoring, meet stringent security and compliance requirements, and provide interoperability with key systems such as MS Office 365, SharePoint, Adobe, and DocuSign. Optional integrations with ServiceNow and the North Carolina Financial System (NCFS) may also be included. This procurement covers implementation, data migration, training, documentation, ongoing support, maintenance, and adherence to State privacy, security, and enterprise architecture standards.

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