City of Columbia Ionwave #76/2026

City of Columbia, Missouri seeks real-time closed captioning services for public meetings and events

The City of Columbia, Missouri is seeking proposals for real-time closed captioning services for live broadcasts of public meetings and events. - Government Buyer: - City of Columbia, Missouri - Purchasing Division, Finance Department - Communications Department (end user) - Services Requested: - Real-time closed captioning for live broadcasts of City Council, Planning and Zoning Commission, Board of Adjustment, and Citizens Police Review Board meetings - Estimated 200 hours annually - Captioning for occasional special events - Remote captioning via internet protocol and telephone audio - Delivery of transcripts electronically within one business day - Requirements: - Captioners must be NCRA-certified - Minimum 98% accuracy rate - Continuous captioning with minimal latency - Backup staffing required - Pricing: - Firm fixed price per hour for 200 estimated annual hours - Period of Performance: - One-year base contract with up to four optional one-year renewals (maximum five years and six months) - No specific OEMs or vendors are named in the solicitation. - Unique requirements include high accuracy, certification, and timely transcript delivery.

Description

This solicitation is a Request for Proposal (RFP) issued by the City of Columbia, Missouri, for the provision of captioning services. The contract period is effective from the date of contract award through one year. Proposals are to be submitted by September 23, 2026, and may be submitted electronically or by hard copy. The services will be delivered FOB destination to the City of Columbia Communications Department.

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