City of Greenville #27-4020

City of Greenville seeks Employee Assistance Program (EAP) services for employees and dependents

The City of Greenville, South Carolina is seeking proposals from qualified firms to provide Employee Assistance Program (EAP) services for approximately 1,000–1,100 city employees and their eligible dependents. - Government Buyer: - City of Greenville Purchasing Division, Human Resources Department - Contact: Stephanie dAblemont, Buyer - Services Requested: - Employee Assistance Program (EAP) services including confidential counseling, crisis intervention, substance abuse assessment, fitness for duty evaluations, and referrals - Supervisor/manager training and consultation, including annual refresher sessions, customized workshops, and critical incident response (estimated 2–5 incidents per year) - Program communications and promotional materials (brochures, electronic communications, wellness resource website) - Contract and utilization reporting (benchmark data, annual meetings, quarterly reports) - Notable Requirements: - Strong local provider network with brick-and-mortar offices within a 20-mile radius of Greenville - 24/7 support for employees and dependents - Unlimited session model (standard of 5 sessions plus assessment) - Accommodation of DOT cases and fitness for duty referrals at no extra cost - Ability to respond to unpredictable critical incidents - Compliance with confidentiality and all applicable laws - Minority/woman-owned business participation considered in evaluation - Current EAP provider is First Sun EAP (for reference) - No specific OEMs or product part numbers mentioned, as this is a services solicitation - Contract term is one year with four optional annual renewals

Description

The City of Greenville, SC is seeking sealed proposals from qualified and professional firms with a strong local presence to provide an employee assistance program (EAP) for the City’s approximately 1000 employees and their eligible dependents residing in the Greenville area. The program includes services such as crisis interventions, critical incident response, refresher training sessions for supervisors, and lunch & learn sessions. The solicitation requires proposals to be submitted electronically by September 2, 2026, with a deadline for questions on August 24, 2026. The City emphasizes compliance with all applicable laws and reserves the right to negotiate with the successful bidder.

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