CanadaBuys #AB-2026-05898

City of Calgary RFP for Tax Systems Modernization Solution

The City of Calgary is launching a competitive procurement for a modern tax billing solution to replace and consolidate its current PTWEB and BTOOLS platforms. - Government Buyer: - City of Calgary - Responsible for property and business tax administration - Solution Requirements: - Consolidate PTWEB and BTOOLS into a single integrated system or two connected systems - Support property taxes (residential and non-residential), business taxes, and multiple tax classes/subclasses - Enable multiple payment options, including the Tax Installment Payment Plan (TIPP) - Integrate with the City’s property assessment software (Computer-Assisted Mass Appraisal system) and customer portal - Improve reporting, forecasting, compliance, and operational efficiency - Flexible deployment options: on-premises or cloud-hosted - OEMs and Vendors: - No specific OEMs or vendors named; open to qualified commercial providers - Notable Requirements: - Solution must be scalable and adaptable to future needs - Must support integration with existing City systems - Wide range of business and financial software and services covered (UNSPSC codes) - Contract Details: - 167-month contract duration - Open and competitive solicitation

Description

The City of Calgary is seeking proposals from qualified vendors to implement a tax billing solution that consolidates the functionalities of two existing platforms into either a single integrated system or two connected systems. The solution must support property taxes, business taxes, various other tax classes, multiple payment options including the City's Tax Installment Payment Plan, and integrate with the City's property assessment software and customer portal. The project aims to streamline tax billing processes, ensure compliance, improve reporting and forecasting, and enhance operational efficiency. The solution should be flexible to support both on-premises and cloud-hosted deployments.

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