New Haven Opengov #2027-RFP-CNH-391

City of New Haven Seeks Cloud-Based FOIA Management Software and Services

The City of New Haven Purchasing Department is seeking proposals for a secure, cloud-based Freedom of Information Act (FOIA) Request Management Application. - The solution must: - Centralize intake, tracking, redaction, and fulfillment of public-records requests - Support compliance with Connecticut Freedom of Information Commission (FOIC) requirements - Integrate with the City's OnBase and Microsoft environments - Vendors must provide: - Implementation, configuration, and training services - Ongoing support for the platform - The platform should enhance: - Transparency and workflow efficiency - Records access and compliance reporting - No specific OEMs or vendors are named; the solicitation is open to qualified providers of FOIA management software and related services.

Description

The City of New Haven is seeking proposals from qualified vendors to provide a secure, cloud-based FOIA Request Management Application. The solution will centralize the intake, tracking, redaction, and fulfillment of public-records requests; support compliance with Connecticut FOIC requirements; and integrate with the City’s OnBase and Microsoft environments. The selected vendor will provide implementation, configuration, training, ongoing support, and a solution that improves transparency, workflow efficiency, records access, and compliance reporting.

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