Quebec SEAO #26-SQ-041

Santé Québec seeks acquisition of a cloud-based (SaaS) virtual waiting management solution

Santé Québec is seeking proposals for a cloud-based Software-as-a-Service (SaaS) solution to manage virtual waiting queues. - Government Buyer: - Santé Québec (provincial health agency) - Products/Services Requested: - Virtual waiting management SaaS solution - No specific part numbers or quantities provided - OEMs and Vendors: - No OEMs or vendors named in the solicitation - Notable Requirements: - Suppliers must have a business presence in Quebec or applicable territories - Valid certificate from Revenu Québec required - Performance guarantee of 2% of contract value - Compliance with trade agreements (ACCQO, CETA, CFTA) - Electronic submission via SEAO - Contract Value: - Estimated at 1,400,000 CAD - Period of Performance: - One year, with option for an additional year

Description

This procurement involves acquiring a cloud-based virtual waiting management solution for Santé Québec. The contract duration is one year with an option for an additional year. Bidders must submit offers by September 18, 2026, and participate in a virtual information session on September 8, 2026. The contract includes a performance guarantee of 2% of the contract value and requires a valid certificate from Revenu Québec. The offer must be presented by a supplier with a business in Quebec or applicable territories.

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