Opportunity
SAM #SS-IHS1520504
Train-the-Trainer Programs for Conflict Resolution and Behavioral Health Safety in Healthcare
Buyer
Billings Area IHS
Posted
August 21, 2026
Respond By
August 28, 2026
Identifier
SS-IHS1520504
NAICS
611430
This opportunity seeks qualified Indian Economic Enterprises to deliver annual, in-person train-the-trainer programs for conflict resolution and behavioral health safety in healthcare settings. - Government Buyer: - Billings Area Indian Health Service (IHS), Department of Health and Human Services - Vendors & OEMs: - No specific OEMs or vendors named; open to Indian Economic Enterprises (IEEs) and Indian Small Business Economic Enterprises (ISBEEs) - Services Requested: - Annual, in-person train-the-trainer programs in Billings, MT and Great Falls, MT - Each training must last at least two full days - Topics include: - Conflict resolution foundations in clinical environments - Behavioral health crisis indicators - De-escalation strategies - Trauma-informed care - Safety protocols - Trainer roles and adult learning principles - Evaluation of trainee competency - Contractors must: - Secure suitable venues - Provide all training materials - Supply qualified instructors with demonstrated expertise and prior healthcare training experience - Unique Requirements: - Training must be delivered by instructors with proven experience in healthcare settings - Contractor responsible for all logistics, materials, and personnel - Focus on Indian Economic Enterprises and Indian Small Business Economic Enterprises - Period of Performance: - One-year base period with four option years - No specific products or OEMs are mentioned in the solicitation.
Description
SOURCES SOUGHT NOTICE: This is a Sources Sought notice. This is NOT a solicitation for proposals, proposal abstracts, or quotations. Pursuant to 48 CFR Part 326, Subpart 326.603-3 and IHM 5.5-6, Indian Health Service must use the negotiation authority of the Buy Indian Act, 25 U.S.C. 47, to give preference to Indian Economic Enterprises (IEE) whenever the use of that authority is authorized and practicable.
The Government is seeking to identify Indian Small Business Economic Enterprises (ISBEEs), Indian Economic Enterprises (IEE), and any other category of vendor capable of performing the below Indian Health Services (IHS) requirement. Any vendor responding to this notice should submit their capability statement as well as the Buy Indian Act Indian Economic Enterprise Representation Form (attached). Consistent with the revised Buy Indian Act, HHS/IHS adopted the definition of an Indian Economic Enterprise (IEE) set forth in 48 CFR 1480.201. This definition includes the following requirement, amongst others: “the Indians or Indian Tribes must, together, receive at least a majority of the earnings from the contract.”.
Instructions for submission are outlined further below.
DEFINITIONS
INDIAN ECONOMIC ENTERPRISE (IEE):
Any business activity owned by one or more Indians, Federally Recognized Indian Tribes, or Alaska Native Corporations provided that:
The combined Indian, Federally Recognized Indian Tribe or Alaska Native Corporation ownership of the enterprise constitutes not less than 51%; The Indian, Federal Recognized Indian Tribes, or Alaska Native Corporations must, together, receive at least 51% of the earnings from the contract; and The management and daily business operations must be controlled by one or more individuals who are Indians.
DESCRIPTION OF REQUIREMENT
NAICS:
611430 – Professional and Management Development Training
Size Standard: $15 Million
Duration:
One (1) Year with Four (4) Option Years
Training Delivery:
The Contractor shall deliver:
One (1) annual training in Billings, Montana, and
One (1) annual training in Great Falls, Montana
Secure and provide a suitable training venue in Billings, MT and Great Falls, MT.
Each training shall:
Be conducted in person;
Run for a minimum of two (2) full training days, unless otherwise approved by the Government.
Include lecture, simulation-based exercises, scenario applications, and; practical skill demonstrations.
Training Content: Conflict resolution and behavioral health safety on healthcare.
Training shall address, at a minimum:
Foundations of conflict resolution in clinical environments Behavioral health crisis indicators Verbal and non-verbal de-escalation strategies Trauma-informed care principles Safety protocols for behavioral health situations Roles and responsibilities of trainers in healthcare settings Adult learning principles and effective training methodologies Evaluation of trainee competency
Instructor Qualifications:
The Contractor instructors shall:
Have demonstrated expertise in the training topics Have prior experience training healthcare personnel Be qualified to deliver Train-the-Trainer programs
Performance Standards: The Contractor shall provide all management, personnel, transportation, training materials, and nonpersonal services necessary for the trainings to be delivered on the scheduled dates unless mutually adjusted and through modification to the BPA-Call.
TRAVEL: Training rates and pricing shall be all-inclusive. The contractor is responsible for their travel expenses, including mileage, airfare, lodging, and per diem.
INSTRUCTIONS TO INDUSTRY: ISBEEs are highly encouraged to respond to this notice. However, firms must also understand that generic capability statements are not sufficient for effective evaluation of their capacity and capability to perform the work required. To be considered a capable source, responses must directly demonstrate the company’s capability, experience, and ability to provide services as shown below.
Your response must include but is not limited to the following:
Number of years of experience providing Conflict resolution and behavioral health safety on healthcare training. List of past jobs/contracts in the last five years providing Conflict resolution and behavioral health safety on healthcare training. Ability to provide qualified instructors to deliver train-the-trainer programs.
Failure to address these items in your capability statement could exclude your firm from being determined a capable IEE/ISBEE source.
SUBMISSION: Interested parties capable of performing the required services may submit a response via email to Tanya.Azure@ihs.gov no later than the date of the sources sought announcement. Interested parties shall submit their capability response as instructed above and include a copy of the Buy Indian Act Indian Economic Enterprise Representation Form. It is recommended to include the sources sought ID in the subject line.
Sources Sought ID: SS-IHS1520504. Responses received to this notice will assist in determining the acquisition strategy of the requirement.