British Columbia BCBid #233318

Consulting Services for Development Permit Process Improvement – RMOW

The Resort Municipality of Whistler (RMOW) is seeking consulting services to improve its development permit review process. - Government Buyer: - Resort Municipality of Whistler (RMOW) - Scope of Work: - Industry research and review of municipal best practices - Recommendations for enhancing end-to-end development permit review - Focus on improving community customer service and internal staff workflows - Consolidation of applicant experience across Building, Planning, and Engineering - Includes building permits, development permits, and subdivision applications - Products/Services Requested: - Consulting services for process improvement (no specific products or OEMs) - Unique Requirements: - Emphasis on customer service and workflow optimization - Comprehensive review across multiple municipal departments - OEMs and Vendors: - No specific OEMs or vendors mentioned; opportunity is open to qualified consulting firms

Description

The Resort Municipality of Whistler (RMOW) is seeking qualified consultants to conduct industry research and review relevant municipal best practices. The goal is to provide recommendations to improve end-to-end development permit review processes, enhancing both community customer service and internal staff workflows. The focus is on consolidating the applicant's front-end experience across Building, Planning, and Engineering for permits such as building permits, development permits, and subdivision applications.

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