Alberta Purchasing #26-3333

ENMAX RFP for Payment Processing Services Solution

ENMAX Corporation and its Alberta affiliates are seeking a secure, end-to-end payment services solution. - Government buyer: ENMAX Corporation and Alberta affiliates - Scope includes: - Payment gateway services - Merchant processing/acquiring support - Web and IVR credit card acceptance - One-time and recurring payments - Tokenization and customer payment profiles - Refunds, chargebacks, disputes, and fraud prevention - Settlement, reconciliation, and reporting - Professional services for implementation, integration, and migration from the current solution - Ongoing operations, compliance, and support - Compliance requirements: - PCI DSS - Privacy, cybersecurity, card brand, banking, regulatory, and ENMAX security standards - No specific OEMs, vendors, products, or part numbers are listed - Contract may result in a single scope agreement for the described work - Ten-year contract duration

Description

ENMAX Corporation and its Alberta affiliates are issuing a Request for Proposal for a payment services solution. The scope includes providing an end-to-end secure payment solution covering gateway services, merchant processing, credit card acceptance, recurring payments, tokenization, refunds, chargebacks, fraud prevention, settlement, reconciliation, and reporting. The project also involves implementation, integration, migration from the current solution, and ongoing operations, compliance, and support including PCI DSS and regulatory requirements. The contract delivery period is from November 1, 2026, to October 31, 2036.

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