Grant County Public Utility District 2 (Grant PUD) Procureware #RFP 430-13555

Customer Experience Survey Services Solicitation by Grant County Public Utility District (Grant PUD)

Grant County Public Utility District (Grant PUD) in Washington is seeking proposals for customer experience survey work. - Government Buyer: - Grant County Public Utility District (Grant PUD) - Scope of Work: - Conducting customer experience surveys to assess and improve customer satisfaction - Vendors & OEMs: - No specific OEMs or manufacturers are named; solicitation is open to a wide range of commercial survey and consulting firms - Notable interested vendors include Gallup, E Source Companies LLC, GreatBlue Research, West Monroe Partners LLC, and others - Products/Services Requested: - Customer experience survey services - No part numbers or specific quantities provided - Unique Requirements: - Focus on customer experience and satisfaction measurement - Vendors are expected to provide expertise in survey design, data collection, and analysis - Estimated Contract Value: - $240,000 - Period of Performance: - Not specified; details to be provided in solicitation documents

Description

This solicitation is for CX Survey Work as indicated by the title. The project involves conducting customer experience surveys, although specific details of the scope are not provided beyond the title. The estimated contract value is $240,000.00. Bidders are required to submit proposals by September 3, 2026, and clarifications can be requested by August 27, 2026.

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