CanadaBuys #Doc3147930610

Contact Centre as a Service Solution for Province of Nova Scotia

The Province of Nova Scotia, through its Department of Cyber Security and Digital Solutions, is seeking proposals for a Contact Centre as a Service (CCaaS) solution. - Government Buyer: - Province of Nova Scotia - Department of Cyber Security and Digital Solutions - OEMs and Vendors: - No specific OEMs or vendors are named in the notice - Products/Services Requested: - Contact Centre as a Service (CCaaS) solution - No product part numbers or purchase quantities specified - Unique or Notable Requirements: - Procurement is conducted via competitive open bidding - Governed by trade agreements: WTO GPA, CPTPP, Canada-UK TCA - All detailed requirements and specifications are available in the tender documents on the Nova Scotia Procurement Portal

Description

This solicitation is a Request for Proposal for Contact Centre as a Service. The procurement is conducted by the Province of Nova Scotia, specifically the Department of Cyber Security and Digital Solutions. The tender documents and up-to-date addenda are available on the Nova Scotia Procurement Portal. The procurement method is competitive open bidding, and the solicitation is governed by several trade agreements including WTO GPA, CPTPP, and Canada-UK TCA.

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