Texas DIR/ESBD #HHS0016857

Texas Seeks IV&V Services for Case Management System Transformation

Texas Health and Human Services Commission (HHSC), on behalf of the Department of Family and Protective Services (DFPS), is seeking Independent Verification and Validation (IV&V) Services for the Case Management Transformation project. - Government Buyer: - Texas Health and Human Services Commission (HHSC) - Texas Department of Family and Protective Services (DFPS) - Procurement and Contracting Services (PCS) - Scope of Services: - IV&V oversight for the IMPACT system replacement (cloud-based case management system) - Project management, risk assessment, quality assurance, and process management - Assessment and profiling of software, system implementation, engineering, and requirements review - Monthly, weekly, quarterly, and annual reporting deliverables (e.g., project work plans, schedules, SLAs, risk and issue management, quality assurance, system performance) - Supplemental services for roles such as DevOps Engineer, Systems Analyst, Application Architect, and others - Notable Requirements: - Compliance with TX-RAMP Level 2 certification for cloud security - Adherence to accessibility standards (WCAG 2.1 AA, Section 508) - Strict data use and security requirements, including NIST media sanitization and annual cybersecurity training - Historically Underutilized Business (HUB) Subcontracting Plan required - Dual CTCD/CTCM certification for respondents - No specific OEMs or technology vendors are named; solicitation is open to qualified service providers - Estimated contract value: $10,000,000 - Contract duration: up to 60 months (initial 36 months + 24 months optional extensions)

Description

The Texas Health and Human Services Commission (HHSC), on behalf of the Texas Department of Family and Protective Services (DFPS), is seeking a qualified respondent to provide Independent Verification and Validation Services (IV&V) for the Case Management Transformation project. The awarded contractor will coordinate with DFPS and vendors involved in the IMPACT system replacement project. The solicitation includes requirements for compliance with Texas Risk and Authorization Management Program (TX-RAMP) and data use agreements. The contract has an estimated value of $10,000,000.00 and requires dual CTCD/CTCM certification.

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