Opportunity
Los Angeles County Lacounty #RFB-IS-27200110
Annual Renewal of Spok Software Maintenance and Support for Los Angeles County Medical Centers
Posted
August 19, 2026
Respond By
September 02, 2026
Identifier
RFB-IS-27200110
NAICS
541512
Los Angeles County Department of Health Services is seeking annual renewal of software maintenance and support for Spok, Inc. products across multiple medical centers. - Government Buyer: - County of Los Angeles, Department of Health Services, Internal Services Department - Contact: Sharon Duong - OEM Highlight: - Spok, Inc. is the specified Original Equipment Manufacturer (OEM) - Vendors: - Bidders must be authorized resellers/distributors of Spok, Inc. - Products/Services Requested: - Annual software maintenance and support for Spok, Inc. products - Five line items, each for one unit, covering: - LA General Medical Center (Console) - Rancho Los Amigos National (Console) - Olive View Medical Center (UCLA) (Console) - Harbor-UCLA Medical Center (Console) - Harbor-UCLA Medical Center (Consolidated Messenger Licenses from LA General Medical Center) - All items delivered electronically and are non-taxable - Unique/Notable Requirements: - Brand-specific to Spok, Inc.; alternate offers must meet all functional requirements - Bidders must provide required insurance - Responses must be submitted online via the County's Vendor Self Service (VSS) portal - Completion of Community Business Enterprise (CBE) information in Excel format required - Compliance with prevailing wage laws if applicable - Period of Performance: - One-year annual renewal contract - Coverage from September 25, 2026, to September 24, 2027
Description
This solicitation is for the renewal of software maintenance and support services specifically for SPOK software. The procurement is managed by the Internal Services Department of Los Angeles County. Bidders are required to submit their bids online by September 2, 2026, at 12:00 PM, and must include all required documentation and forms as specified in the solicitation attachments. The solicitation includes maintenance and support services under commodity number 92045.