Alberta Purchasing #27.27

ATB Financial seeks Merchant Solution Partner for modern payment ecosystem

ATB Financial, a government-owned financial institution in Alberta, is seeking a strategic partner to modernize its merchant payment solutions ecosystem. - Government Buyer: - ATB Financial (Alberta government-owned financial institution) - Procurement Objective: - Select a merchant payment solutions partner via RFP - Acquire a modern, bank-agnostic processing platform - Support flexible partnership models: referral, wholesale, or hybrid - Products & Services Requested: - Hardware and software integration for merchant payment solutions - Value-added services and ongoing technical support - Automated digital self-enrollment for merchant onboarding - Real-time or same-day financial settlement - 24/7/365 live technical phone support and swift incident resolution - Readiness for industry innovations (Payments Canada Real-Time Rail, embedded finance integrations) - Bid schedule includes: - Computer data input devices (1 unit) - Software (1 unit) - Management advisory services (1 unit) - System administration (1 unit) - Data services (1 unit) - Software maintenance and support (1 unit) - Financial and insurance services (1 unit) - Credit agency services (1 unit) - Unique/Notable Requirements: - Automated digital onboarding - Real-time/same-day settlement - Operational excellence with 24/7/365 support - Industry innovation readiness - OEMs & Vendors: - No specific OEMs or vendors named in the notice - Evaluation Process: - Two-phase: initial qualification and detailed evaluation

Description

ATB Financial is issuing a Request for Proposal to select a strategic, modern merchant payment solutions partner to enhance its merchant services ecosystem. The partner should provide a flexible, bank-agnostic processing platform with automated digital self-enrollment and real-time financial settlement capabilities. The proposal requires demonstration of operational excellence, 24/7 technical support, and readiness for future industry innovations. The procurement follows a two-phase evaluation process, starting with a Request for Qualification and followed by a detailed evaluation for qualified proponents.

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