Texas Longview Civic Plus #26-0051

City of Longview Ticket Writing & E-Citation System Solicitation

The City of Longview Purchasing Department is seeking proposals for a Ticket Writing & E-Citation System to modernize the municipal court's ticketing workflow. - Government Buyer: - City of Longview Purchasing Department - Contact: Amanda Phillips - OEMs & Vendors: - Tyler Technologies (OEM for Incode and Tyler Content Manager) - Products/Services Requested: - Electronic Ticket Writing & E-Citation System - Must support approximately 115 users across multiple departments - Integration required with Incode and Tyler Content Manager (TCM) - Features include real-time cloud sync, web app compatibility, automated file import, CJIS compliance, public payment portals, and user management - Implementation, training, technical and security documentation, and ongoing support - Unique/Notable Requirements: - Seamless integration with existing Tyler Technologies platforms (Incode and TCM) - Security compliance (CJIS) - Public access and payment processing - Detailed technical, security, and training documentation required - Pricing requested for up to 5 years with optional renewal periods

Description

The City of Longview is seeking proposals from experienced and qualified vendors to provide a system that modernizes the current ticketing workflow, specifically improving integration between field devices, Incode, and TCM (Tyler Content Manager). The solicitation includes an optional virtual pre-proposal meeting and requires submittals to be delivered or mailed to the City of Longview Purchasing Office by the specified deadline. The City reserves the right to negotiate a contract term of up to 5 years with optional renewal periods.

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