Southern California Regional Rail Authority PlanetBids #LI308-27

SCRRA (Metrolink) Solicits Enterprise Learning Management System (LMS) Solution

This opportunity is for the Southern California Regional Rail Authority (SCRRA/Metrolink) to procure and implement an enterprise Learning Management System (LMS) for workforce development and regulatory training. - Government Buyer: - Southern California Regional Rail Authority (SCRRA), Metrolink Regional Rail System - Contracts & Procurement Office - OEMs and Vendors: - No specific OEMs named; open to qualified LMS solution providers - Products/Services Requested: - Enterprise Learning Management System (LMS) software (SaaS preferred) - Secure, scalable, compliance-driven platform - Supports 24/7 access, onboarding, certification tracking, compliance workflows, and audit-ready documentation - Integration with Metrolink's Governance, Risk, and Compliance (GRC) system and Azure AD/Microsoft Entra ID SSO - Supports SCORM/xAPI content, video-based learning, and multiple training formats - Estimated user base: 300 employees, 90 managers, 5 administrators, plus optional contractors/external users - Implementation, integration, and data migration services - Training for administrators and end users, plus user documentation - Ongoing support and maintenance - Unique/Notable Requirements: - Compliance with federal (FRA, FTA, DOT), California state (OSHA, AB 1825/SB 1343), and internal policies - Robust reporting and analytics, role-based access control - SOC 2 Type II certification and adherence to California privacy laws (CCPA/CPRA) - Service level agreements: minimum 99.9% uptime, defined support hours, formal escalation procedures - Vendors must demonstrate experience with public sector or transit agencies and provide at least three client references - Responses must be submitted electronically - Period of performance: 3-year base period with one 2-year renewal option; annual subscription licensing for 300 users

Description

The Southern California Regional Rail Authority is seeking proposals for an Enterprise Learning Management System (LMS) to support workforce development and regulatory training. The LMS should provide 24/7 access to training resources, support compliance with federal and state regulations, and offer features such as course catalogs, onboarding, certification tracking, and integration with existing governance and compliance systems. The project includes implementation, ongoing support, and training for users. The solicitation is in the bidding stage with a response deadline of September 28, 2026.

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