Texas DIR/ESBD #01-IFB-025-FY26

Texas DIR Solicits Hourly Support Services for NetPlus Telecom Billing Solution

The Texas Department of Information Resources (DIR) is seeking hourly support services for its NetPlus Telecom Billing Solution. - Government Buyer: - Texas Department of Information Resources (DIR) - OEMs and Vendors: - NetPlus (required brand for telecom billing solution) - Products/Services Requested: - Time and Materials Hourly Support for NetPlus Telecom Billing Solution - 320 hours of technical support - Includes software maintenance, support services, and data hosting - Pricing requested per hour - Unique or Notable Requirements: - Strictly limited to NetPlus brand, make, and model - Accessibility documentation required (VPAT 2.4 or higher) - Policy Driven Adoption for Accessibility (PDAA) self-assessment - Compliance with Texas-specific cybersecurity and risk management (TX-RAMP) - Subcontracting plan required if bid exceeds $100,000 - Responses must be submitted via email - Contract period is one year - Estimated contract value: $40,000

Description

This Invitation for Bid (IFB) solicits responses from potential respondents to provide time and materials hourly support for the NetPlus Telecom Billing Solution to the Department of Information Resources (DIR). The contract term is from September 1, 2026, to August 31, 2027, with an estimated value of $40,000. The solicitation requires bidders to conform exactly to the specified brand name(s), make, and model number(s). Responses are due by September 2, 2026, at 2:00 PM and must be submitted via email to the designated contact.

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