SAM #HT001526QE038

Dolphin Imaging Software Support Maintenance for Army, Air Force, and Navy Medical Sites

This opportunity from the Defense Health Agency (DHA) Enterprise Medical Support Contracting Division (EMS-CD) seeks enterprise-wide support maintenance for Dolphin Imaging Software across Army, Air Force, and Navy medical sites. - Government Buyer: - Defense Health Agency (DHA), Enterprise Medical Support EMS-CD, Fort Sam Houston, TX - OEM and Vendor: - Patterson Companies, Inc. (OEM and sole authorized distributor for Dolphin Imaging Software) - Products/Services Requested: - Dolphin Imaging Software Support Maintenance - Coverage for 40 Army sites, 21 Air Force sites, and 25 Navy sites per period - Includes licensing, annual upgrades, and specialized clinical technical support - 24/7/365 telephone, live chat, and email support for clinical users - Enables access, retrieval, and manipulation of medical images and dental records - Unique/Notable Requirements: - Offerors must be OEM-authorized resellers/distributors - Must demonstrate integration capability with DoD healthcare networks - Contract structured with a base year and four option years (total potential duration: 60 months) - Firm fixed price for each service branch and period - No specific part numbers; site coverage is the key metric - Period of Performance: - Base period of 12 months, followed by four 12-month option periods - Each period covers support for all specified Army, Air Force, and Navy sites - Estimated Contract Value: - Based on scope and enterprise coverage, likely in the low to mid seven-figure range (approx. $1,000,000 - $5,000,000) - Primary Competitors: - Limited due to proprietary software; only OEM-authorized vendors can compete - Competing Products: - Alternative dental imaging software solutions (e.g., Carestream Dental, Planmeca Romexis, DEXIS Imaging Suite), but only Dolphin Imaging is specified for this requirement

Description

COMBINED SYNOPSIS-SOLICITATION

FY27 Dolphin Imaging Software (SW)

SOLICITATION NUMBER: HT001526QE038

Response Deadline: August 28, 2026, at 12:00 PM CST Solicitation Document: HT001526QE038

I. Combined Synopsis/Solicitation Statement

This is a combined synopsis/solicitation for commercial services prepared in accordance with the format in Federal Acquisition Regulation (FAR) Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes only the solicitation; quotes are being requested and a separate written solicitation will not be issued.

Solicitation number HT001526QE038 is issued as a Request for Quotation (RFQ) for Dolphin Imaging Software (SW) Support Maintenance.

This acquisition is not a set-aside for small business concerns. This solicitation incorporates provisions and clauses by reference. The full text of provisions and clauses may be accessed electronically at www.acquisition.gov.

This contract is not a rated order under the Defense Priorities and Allocations System (DPAS).

II. Line Item (CLIN) Structure

The requirement consists of a Base Period (12 months) and four (4) successive 12-month Option Periods. Quantities are 1 Lot per CLIN representing enterprise site coverage.

Base Period (POP: October 1, 2026 – September 30, 2027)

CLIN 0001: Dolphin Imaging Software Support for 40 sites – ARMY (Qty: 1 Lot) CLIN 0002: Dolphin Imaging Software Support for 21 sites – AIR FORCE (Qty: 1 Lot) CLIN 0003: Dolphin Imaging Software Support for 25 sites – NAVY (Qty: 1 Lot)

Option Period 1 (POP: October 1, 2027 – September 30, 2028)

CLIN 1001: Dolphin Imaging Software Support for 40 sites – ARMY (Qty: 1 Lot) CLIN 1002: Dolphin Imaging Software Support for 21 sites – AIR FORCE (Qty: 1 Lot) CLIN 1003: Dolphin Imaging Software Support for 25 sites – NAVY (Qty: 1 Lot)

Option Period 2 (POP: October 1, 2028 – September 30, 2029)

CLIN 2001: Dolphin Imaging Software Support for 40 sites – ARMY (Qty: 1 Lot) CLIN 2002: Dolphin Imaging Software Support for 21 sites – AIR FORCE (Qty: 1 Lot) CLIN 2003: Dolphin Imaging Software Support for 25 sites – NAVY (Qty: 1 Lot)

Option Period 3 (POP: October 1, 2029 – September 30, 2030)

CLIN 3001: Dolphin Imaging Software Support for 40 sites – ARMY (Qty: 1 Lot) CLIN 3002: Dolphin Imaging Software Support for 21 sites – AIR FORCE (Qty: 1 Lot) CLIN 3003: Dolphin Imaging Software Support for 25 sites – NAVY (Qty: 1 Lot)

Option Period 4 (POP: October 1, 2030 – September 30, 2031)

CLIN 4001: Dolphin Imaging Software Support for 40 sites – ARMY (Qty: 1 Lot) CLIN 4002: Dolphin Imaging Software Support for 21 sites – AIR FORCE (Qty: 1 Lot) CLIN 4003: Dolphin Imaging Software Support for 25 sites – NAVY (Qty: 1 Lot)

III. Description of Requirements

Dolphin Imaging is the designated Program of Record (POR) for Oral and Maxillofacial Surgery (OMFS) and clinical orthodontics across the Army, Air Force, and Navy. This contract provides software support maintenance ensuring authorized clinical users can seamlessly view, retrieve, and manipulate medical images and clinical dental records from workstations across Military Treatment Facilities (MTFs) enterprise-wide.

Patterson Companies, Inc. is the Original Equipment Manufacturer (OEM) and sole authorized distributor capable of providing the proprietary licensing, annual upgrades, and specialized clinical technical support (including 24/7/365 telephone support, live chat via approved B2B connections, and email support). Transitioning to an alternative software product would introduce unbudgeted integration costs, cause severe operational work stoppages, and require substantial unplanned engineering work to integrate into the DHA enterprise architecture. For further details, see attached Justification and Approval.

IV. Delivery & Acceptance Information

F.O.B. Point: Destination Delivery & Shipping Address: DHA JBSA AMSS Warehouse 2202 Commissary Rd, Bldg. 4188, Bay D, Office-2 Fort Sam Houston, TX 78234 DoDAAC: HT0040 Inspection and Acceptance: Destination by Government Service Acceptor (DoDAAC: HT0037).

V. Solicitation Provisions & Clauses

The following provisions and clauses are incorporated into this solicitation and subsequent contract. Commercial terms and conditions are governed in accordance with FAR Part 12 and Part 13.

Provisions (Incorporated by Reference)

FAR 52.212-1: Instructions to Offerors—Commercial Products and Commercial Services (Deviation 2026-O0038) FAR 52.212-3: Offeror Representations and Certifications—Commercial Products and Commercial Services (Alternate I) FAR 52.204-7: System for Award Management (Deviation 2026-O0038) FAR 52.204-16: Commercial and Government Entity Code Reporting

Provisions (Incorporated by Full Text)

FAR 52.217-5: Evaluation of Options (Deviation 2026-O0038) (Note: Offers will be evaluated for award purposes by adding the total price for all options to the total price for the basic requirement. This ensures the total five-year lifecycle cost is properly evaluated.)

Clauses (Incorporated by Reference)

FAR 52.212-4: Contract Terms and Conditions—Commercial Products and Commercial Services FAR 52.212-5: Contract Terms and Conditions Required to Implement Statutes or Executive Orders—Commercial Products and Commercial Services (incorporating child clauses such as 52.219-8, 52.222-21, 52.222-26, 52.222-35, 52.222-36, 52.222-50, and 52.223-18) DFARS 252.204-7012: Safeguarding Covered Defense Information and Cyber Incident Reporting DFARS 252.232-7003: Electronic Submission of Payment Requests and Receiving Reports

Clauses (Incorporated by Full Text)

FAR 52.217-8: Option to Extend Services (Tailored) (The Contracting Officer may exercise the option by written notice to the Contractor within 30 days before contract expiration.) FAR 52.217-9: Option to Extend the Term of the Contract (Tailored) (Allows extension within 30 days of POP expiration, provided preliminary intent notice is given at least 30 days prior. Maximum contract duration is 60 months.) DFARS 252.232-7006: Wide Area WorkFlow Payment Instructions (Tailored)

VI. Submission Details

Submission Date and Time: August 28, 2026, at 12:00 PM CST

All responsible sources may submit a quotation, bid, or proposal, as appropriate, which will be considered by the agency. must be sent via email to:

Contract Specialist: Benjamin J. Reedy (benjamin.j.reedy2.civ@health.mil) Contracting Officer: Richard C. Spenceley IV (richard.spenceley.civ@mail.mil)

VII. Additional Information

NAICS Code: 541511 (Custom Computer Programming Services). Business Size Standard: $34,000,000.00 (as specified on Block 10 of SF-1449). Product Service Code (PSC): DA10 (IT and Telecom - Business Application/Application Development Software as a Service).

The Defense Health Agency (DHA), Enterprise Medical Services – Contracting Division (EMS-CD), Fort Sam Houston, TX, intends to solicit and award a firm-fixed-price contract on a sole-source basis to Patterson Companies, Inc. (1031 Mendota Heights Rd, Saint Paul, MN 55120-1419) under the authority of:

•           10 U.S.C. 3204(a)(1) as implemented by FAR Part 6.103-1(d) (under Class Deviation 2026-O0017, Revision 1): Only One Responsible Source and No Other Supplies or Services Will Satisfy Agency Requirements.

Any response submitted must include the following information:

Socioeconomic Status: Business size, CAGE code, UEI, and socioeconomic representations (e.g., Small Business, SDVOSB, WOSB, HubZone, etc.) relative to NAICS 541511. OEM Reseller/Distributor Certification: An authorized distributor/reseller letter directly from the manufacturer (Dolphin Imaging and Management Solutions) confirming the explicit authority to sell and register proprietary software renewals and clinical support maintenance to the Defense Health Agency. Enterprise Clinical Support Evidence: Technical description and past performance evidence demonstrating capability to integrate with the DoD electronic healthcare network environment and support clinical orthodontic/OMFS platforms across the Army, Air Force, and Navy site footprints without clinical downtime or configuration failures.

If no written responses are received by the response deadline, the Government will proceed with an award to Patterson Companies, Inc.

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