Procurement Portal Nova Scotia #Doc3147930610

Contact Centre as a Service Solution for Province of Nova Scotia

The Province of Nova Scotia, Department of Cyber Security and Digital Solutions, is soliciting proposals for a Contact Centre as a Service (CCaaS) solution. - Government Buyer: - Province of Nova Scotia - Department of Cyber Security and Digital Solutions - Products/Services Requested: - Contact Centre as a Service (CCaaS) - No specific part numbers, quantities, or technical specifications provided - OEMs and Vendors: - No OEMs or vendors are named in the solicitation - Notable Requirements: - Competitive open bidding process - All communications and addenda managed via SAP Ariba - Procurement categorized under IT service delivery and engineering/research services - No detailed scope, product specifications, or unique technical requirements are disclosed in the notice

Description

This solicitation is a Request for Proposal (RFP) for Contact Centre as a Service. The procurement method is competitive open bidding, and the opportunity is open for submissions until October 6, 2026. The procurement entity is the Province of Nova Scotia, specifically the Department of Cyber Security and Digital Solutions. No detailed description of the scope or requirements is provided in the source.

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