North Carolina eVP #218-5-27

Managed Print Services Fleet Lease for New Hanover County Schools

New Hanover County Schools is seeking proposals for a district-wide Managed Print Services (MPS) contract. - Government Buyer: - New Hanover County Schools, Technology & Digital Learning, Purchasing Officer: Brad Lackey - Scope of Procurement: - Lease of a fleet of new monochrome and color multifunction devices and printers - Includes one high-capacity scanner and one large-format (44") plotter/scanner/copier - Comprehensive managed print services covering equipment, maintenance, service labor, parts, toner, and consumables (excluding paper and staples) - Technical and Service Requirements: - Minimum annual volume: 35,000,000 monochrome impressions and 2,000,000 color impressions - All equipment must be new; no lease-purchase or purchase options allowed - Support for OCR, scan-to-OneDrive/network, secure print/release, FERPA/HIPAA compliance, and detailed reporting - Robust service and support model required - Contract Structure: - Fixed-cost lease for 36 months, with options for up to two additional one-year renewals - Notable Requirements: - Physical bid submission required - Minority participation encouraged - OEMs and Vendors: - No specific OEMs or vendors are named; vendors must propose new equipment from recognized manufacturers

Description

New Hanover County Schools is soliciting sealed proposals for Managed Print Services. The contract includes providing a fleet of monochrome and color multifunction devices and printers under a fixed-cost lease structure covering equipment, maintenance, service labor, parts, toner, and consumables except paper and staples. The contract term is 36 months with options for two additional one-year renewals. Proposals must be submitted by September 17, 2026, and minority participation is encouraged. Electronic bids are not permitted; submissions must follow instructions in the attached documents.

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