City of Columbus #RFQ033519

Franklin County Municipal Court seeks 24x7 hardware maintenance for Dell Compellent Series systems

Franklin County Municipal Court, Clerk of Court, Office of Information Services is seeking bids for third-party hardware maintenance support for Dell Compellent Series systems. - Government Buyer: - Franklin County Municipal Court, Clerk of Court, Office of Information Services, Columbus, Ohio - OEM Highlight: - Dell is the primary Original Equipment Manufacturer (OEM) for all hardware systems - Products/Services Requested: - 24x7 hardware maintenance support for six Dell Compellent Series systems - Part numbers: CT-SC040-MTCH, EN-SAS6-1235-MTCH - Service tags: 21F9SS1, J0F9SS1, 7SFF9S1, 2RFF9S1, JYZQQV1, 9YZQQV1 - Support includes onsite service, labor, travel, and all replacement parts compatible with the existing SAN - Unique Requirements: - 4-hour on-site response time for all service calls - All maintenance must be performed by certified technicians - All costs for onsite service, labor, travel, parts, inside delivery, shipping, and handling must be included - Replacement parts must be fully compatible with the current storage area network (SAN)

Description

The solicitation is for hardware support services for Dell Compellent Series systems located at the Office of Information Services, Columbus, Ohio. The contract covers 24x7 support with a 4-hour priority response time and includes onsite service, labor, travel, and parts. The contract duration is from September 16, 2026, through September 17, 2027. Bidders must include all costs for inside delivery, shipping, and handling in their bids.

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