Illinois BidBuy #27-448DOIT-ADMIN-B-53745

Illinois DoIT rebid for modern telecom voice and relay services by county

The State of Illinois Department of Innovation and Technology (DoIT) is seeking proposals for modern telecommunications voice services under a rebid initiative. - Buyer: State of Illinois Department of Innovation and Technology (DoIT) - Scope includes telecommunication relay services: - Text Telephone (TTY) - Text-To-Voice - Voice Carry Over (VCO) - Hearing Carry Over (HCO) - Speech-To-Speech Relay - Video Relay - Spanish Relay - 7-1-1 Access to TRS - Short Message Service (SMS) - Solicitation is structured by county; vendors must submit a master pricing tool for each county - No specific OEMs or vendors are named in the solicitation - Notable requirements: - County-level pricing and service delivery - Compliance with cloud security standards - Service Level Agreements (SLA) - Diversity commitment documentation - Opportunity is open to all qualified vendors via Request for Proposal (RFP)

Description

The Illinois Department of Innovation and Technology seeks to establish a joint purchase master contract for Telecom Voice Services - Modern Services. The procurement involves telecommunication relay services including Text Telephone (TTY), Text-To-Voice, Voice Carry Over (VCO), Hearing Carry Over (HCO), Speech-To-Speech Relay, Video Relay, Spanish Relay, 7-1-1 Access to TRS, and Short Message Service (SMS). The contract covers multiple counties in Illinois with a total of 102 items. The solicitation is a Request for Proposal (RFP) and is open for electronic quotes.

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