SAM #040ADV-26-R-0041

GPO Solicitation for Secure Drupal CMS Hosting, Support, and Maintenance for FDLP Platforms

This opportunity is issued by the U.S. Government Publishing Office (GPO), Agency Acquisitions, for secure hosting, technical support, and ongoing maintenance of the FDLP.gov and FDLP eXchange Content Management System (CMS) platforms. - Government Buyer: - U.S. Government Publishing Office (GPO), Agency Acquisitions, Room A530 - OEMs and Vendors: - No specific OEMs or vendors are named; the CMS platform is based on Drupal (open-source) - Products/Services Requested: - Content Management Hosting for Drupal 10+ CMS on a FedRAMP-compliant platform - 12 months per year, for a base period and four option years, plus a 6-month extension - Includes 99.999% uptime SLA, 24/7 security monitoring, backups, and disaster recovery - System and Application Maintenance/Support Services - Ongoing maintenance, patching, upgrades, release management, troubleshooting, database and search support - 12 months per year, for base and option years, plus 6-month extension - Application Support - Technical support, enhancements, user support, content reorganization, navigational improvements, and news alert services - 12 months per year, for base and option years, plus 6-month extension - Project Management - Up to 80 hours per month (960 hours/year; 480 hours for 6-month extension) - Coordination, reporting, meetings, and personnel management - Unique or Notable Requirements: - Hosting must be on a FedRAMP-compliant platform - CMS must be Drupal 10 or higher - 99.999% uptime Service Level Agreement (SLA) - 24/7 security monitoring and compliance with federal IT policies - Project Management hours are capped and only actual authorized hours are billable

Description

Secure hosting, technical support, and ongoing maintenance for two Content Management System (CMS) platforms: FDLP.eXchange and FDLP.gov, for a base plus four option years. A CMS is a software application used to create, manage, and modify digital content.  The current CMS used by LSCM is based on Drupal, an open-source platform. The service provider will be responsible for maintaining web servers, performing system updates, conducting monthly application maintenance, and supporting system expansion.

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