Solano County Opengov #949-0811-27

COBRA and CAL-COBRA Administration Services for Solano County

Solano County's Department of Human Resources is seeking proposals from qualified Third-Party Administrators (TPAs) for comprehensive COBRA and CAL-COBRA administration services. - Government Buyer: - Solano County Department of Human Resources - Services Requested: - Full administration of COBRA and CAL-COBRA continuation coverage for eligible employees and qualified beneficiaries - Required tasks include: - Notifications to participants - Eligibility and qualifying event management - Enrollment processing - Premium billing and collection - Trust account management - Coordination with benefit carriers - Regulatory compliance (including HIPAA) - Participant support (including bilingual customer service) - Secure online self-service tools - Unique/Notable Requirements: - Exceptional customer service standards - Bilingual support - Secure online access for participants - Safeguarding protected health information - Maintaining required records - Timely responses to inquiries - No specific OEMs or vendors are named in the solicitation - Proposals must demonstrate relevant experience, staffing, approach, and references

Description

This solicitation is for the full administration of COBRA and CAL-COBRA benefits for eligible employees and beneficiaries. The vendor must ensure compliance with all applicable federal and state regulations. Proposals should include detailed information on staffing, approach, experience, and references. Key dates include a pre-bid meeting on September 9, 2026, a question deadline of September 10, 2026, and a proposal submission deadline of October 6, 2026.

View original listing