Georgetown Ionwave #202653 Addendum 1

Merchant Card Processing Services for City of Georgetown

This opportunity is for vendors to provide merchant card processing services to the City of Georgetown, Texas. - Government Buyer: - City of Georgetown, Purchasing Department - OEMs and Vendors Mentioned: - Ingenico (POS hardware) - Go Daddy (Poynt Smart Terminal) - Idea (POS hardware) - Epson (Printer hardware) - Payment gateways: Authorize.net, GoDaddy, Worldpay, Converge, Paymentus - Products/Services Requested: - Merchant card processing services for credit/debit card and electronic check payments - Integration with city systems (ERP, Formstack, Granicus, Lightspeed, My Government Online, CivicRec, Tyler Technologies, Xplor Recreation, Eventeny, Cry Wolf, UMAX) - POS devices: Ingenico Desk/5000 (1), Ingenico Move 5000 (2), Idea 334133B/Printer Epson M147G (4), Ingenico Lane 3600 (10), Ingenico Desk 3500 (2), Idea 334133BE (2), Go Daddy-Poynt Smart Terminal (1) - Unique/Notable Requirements: - PCI compliance and EMV-certified equipment - Support for mobile payments and recurring transactions - Detailed reporting and designated account management - Transparent pricing for all transaction types and ancillary fees - Flexibility for future utility billing integration - Compliance with all federal, state, and local laws; proper licensing required - Vendors may propose all or part of the services; both banks and fintechs are eligible - Contract Term: - One year initial term, with up to four one-year renewals (potential five-year total) - Pricing must remain firm for 180 days from proposal submission - Departments Served: - 16 city departments including Art Center, Library, Municipal Court, Parks & Recreation, Utilities, Police Records, and more - Payment Types: - Point-of-sale, phone, internet, recurring payments, electronic check conversion - Hardware Integration: - Existing POS devices and payment gateways must be supported; city is open to alternative platforms

Description

The City of Georgetown is soliciting proposals from qualified respondents to provide Merchant Card Processing Services. The scope of work is detailed in Exhibit A of the solicitation. Proposals must comply with all federal, state, and local laws and maintain proper licensing. The solicitation includes a non-mandatory pre-proposal meeting and requires electronic submission through the City's E-bid system by August 24, 2026, at 2:00 PM CT.

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