Lee County Southwest Florida #RFP230006CJV

Award and Renewal of Employee Assistance Program (EAP) Services for Lee County Employees

Lee County Board of County Commissioners has awarded and renewed a contract for Employee Assistance Program (EAP) services to Aetna Behavioral Health, LLC, covering all eligible employees, dependents, and household members. - Government Buyer: - Lee County Board of County Commissioners (Procurement Management Division, Human Resources) - OEM/Vendor: - Aetna Behavioral Health, LLC (sole OEM and service provider) - Products/Services Requested: - Employee Assistance Program (EAP) services for approximately 3,447–3,563 employees - Short-term counseling (up to 5 sessions per issue per year) - Unlimited 24/7/365 telephonic support - Online therapy (digital CBT, Talkspace chat/televideo) - Work-life services (elder/child care referrals, legal and financial consultations) - Estate guidance and ID theft restoration - Enhanced support for first responders - On-site training and critical incident response (bank of 50–200 hours, additional hours fee-for-service) - Drug-Free Workplace and DOT compliance training - Mental Health First Aid training - Substance Abuse Professional (SAP) services - Unique/Notable Requirements: - Group contract basis, direct carrier compliance with Florida Statute 624.428 - Robust reporting, communications, and employer support features - Enhanced network for first responders and unlimited critical incident support - Annual subscription with per employee per month (PEPM) pricing ($2.60 PEPM, anticipated annual spend ~$92,247) - Services must match current plan design and options; evaluation criteria include company experience, plan administration, value-added benefits, and local vendor preference - Fee-for-service pricing for additional crisis response, training, and specialized services - Period of Performance: - Initial term of three years, with options for three additional one-year renewals and confirmed renewal for an additional three-year period; annual subscription with rate guarantee for initial term - Current and Previous Providers: - Current provider: ComPsych (prior to award) - Estimated Contract Value: - Annual spend estimated at ~$92,247; total contract value likely ranges from $250,000 to $600,000 depending on renewals and employee count - Potential Competitors: - ComPsych, Magellan Health, Cigna, Optum, LifeWorks - Competing Products: - ComPsych GuidanceResources, Magellan EAP, Cigna EAP, Optum EAP, LifeWorks EAP - Product and Service Line Items: - See detailed list below for all requested services and features

Description

This solicitation is for the Employee Benefits - Employee Assistance Program (EAP) for Lee County, Florida. The project involves providing employee assistance services including counseling, crisis support, training, and additional work-life services as specified in the contract documents. The contract is awarded to Aetna Behavioral Health, LLC for an initial term of three years starting January 1, 2024, with options to renew for three additional one-year periods. Services include online therapy, estate guidance, ID theft restoration, and enhanced first responder support. The 2024 rate is $2.60 per member per month with anticipated expenditures of $92,247 for FY 23-24.

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