SAM #PANMCC26-P-000-051729

Casualty Administrative Support Services (CASS) for U.S. Army HRC at Fort Knox

This opportunity seeks contractor support for Casualty Administrative Support Services (CASS) at Fort Knox, Kentucky, for the U.S. Army Human Resources Command (HRC), Casualty and Mortuary Affairs Operations Division (CMAOD). - Government Buyer: - Department of the Army - Army Human Resources Command (HRC) - Casualty and Mortuary Affairs Operations Division (CMAOD), Fort Knox, Kentucky - OEMs and Vendors: - No specific OEMs or commercial vendors are named in the solicitation or attachments - Products/Services Requested: - Casualty Administrative Services Support (CASS) - Comprehensive casualty case management - Next of Kin identification and notification - Benefits and entitlements coordination - Mortuary affairs and claims processing - Past conflict repatriation support - Family outreach and benefit entitlements - Program Manager and Alternate Program Manager onsite (2 personnel) - Training services for contractor employees (iWATCH, OPSEC, AT Level I, Cyber Awareness, Information Assurance/IT, Threat Awareness Reporting Program, Acceptable Use Policy) - Quality Control Plan development and implementation - Monthly status reporting - Unique/Notable Requirements: - Contractor must handle sensitive data and provide detailed reporting - Deliverables include quality control plans, monthly status reports, and compliance with training requirements - 30-day phase-in period before full performance; 60-day phase-out plan if services are not continued - Small business set-aside contingent on sufficient interest; limitations on subcontracting apply - Workload volumes may fluctuate across fiscal years - No specific products, part numbers, or OEMs are listed; focus is on service delivery and personnel qualifications.

Description

This is a Sources Sought Notice ONLY. The U.S. Government desires to procure all non-personal services, supervision, and labor to perform steady-state and contingency Casualty Administrative Services Support (CASS) - including casualty case management, benefits administrative support, and past conflict repatriation coordination - at Fort Knox, Kentucky for the Army Human Resources Command (HRC), Casualty and Mortuary Affairs Operations Division (CMAOD) on a small business set-aside basis, provided two (2) or more qualified small businesses respond to this notice with information sufficient to support a set-aside. Be advised that the U.S. Government will not be able to set aside this requirement if two (2) or more small businesses do not respond with information to support the set-aside. We encourage all small businesses, in all socioeconomic categories (including, 8(a) Business Development Program, Small Disadvantage Business, Historically Underutilized Business Zone, Service-Disabled Veteran-Owned, Women-Owned Small Business concerns), to identify their capabilities in meeting the requirement at a fair market price.

This notice is issued solely for information and planning purposes – it does not constitute a Request for Quote (RFQ)/Invitation for Bid (IFB)/Request for Proposal (RFP) or a promise to issue an RFQ, IFB or RFP in the future. This notice does not commit the U.S. Government to contract for any supply or service. Further, the U.S. Government is not seeking quotes, bids or proposals at this time and will not accept unsolicited proposals in response to this notice. The U.S. Government will not pay for any information or administrative costs incurred in response to this notice. Submittals will not be returned to the responder. Not responding to this notice does not preclude participation in any future RFQ or IFB or RFP, if any is issued. If a solicitation is released, it will be synopsized on the Government wide Point of Entry (GPE). It is the responsibility of potential offerors to monitor the GPE for additional information pertaining to this requirement. The anticipated NAICS code is 561110; this industry comprises establishments primarily engaged in providing a range of day-to-day office administrative services, such as financial planning; billing and recordkeeping; personnel; and physical distribution and logistics, for others on a contract or fee basis. These establishments do not provide operating staff to carry out the complete operations of a business. The size standard in millions of dollars for this NAICS code is $12.5 M.

Attached is the draft Performance Work Statement (PWS).

Responses to this notice shall be e-mailed to the Primary Contract Specialist, Samara E. Johnson at samara.e.johnson.civ@army.mil , Alternate Contract Specialist, Candice M. Hodges at candice.m.hodges.civ@army.mil, and Contracting Officer, Robert L. Woolsey at robert.l.woolsey2.civ@army.mil no later than 2 September 2026 at 10:00 AM EDT (Fort Knox local time).

Limitations on subcontracting and nonmanufacturer rule do not apply to small business set-asides for contracts at or below the Simplified Acquisition Threshold (SAT). It does apply to 8(a), HUBZone, VOSB/SDVOSB, and WOSB/EDWOSB, set-asides regardless of the dollar value of the award if awarding on a sole source basis only.

Small business contractors awarded contracts above the SAT are required to comply with Federal Acquisition Regulation (FAR) 52.219-14, Limitations on Subcontracting (DEVIATION 2021-O0008 Revision 1) when utilizing subcontractors. The penalty for non-compliance is the greater of $500K or the dollar amount spent, in excess of permitted levels, by the entity on subcontractors, in accordance with 13 CFR 125.6(h).

See FAR 52.219-14 - Limitations on Subcontracting for Small Business (DEVIATION 2021-O0008 Revision 1).

All 8(a), HUBZone, VOSB/SDVOSB, and WOSB/EDWOSB firms need to take action at https://certifications.sba.gov/ in order to compete for 8(a), HUBZone, VOSB/SDVOSB, and WOSB/EDWOSB Federal Contracting Program set-aside contracts.

In response to this notice, please provide:

1. Name of the firm, point of contact, phone number, email address, UEI number, CAGE code, a statement regarding small business status (including small business type(s)/certifications(s) such as SDB, 8(a), HUBZone, SDVOSB, WOSB, etc.) and the corresponding NAICS code.

2. Identify whether your firm is interested in competing for this requirement as a prime contractor or not. Identify subcontracting, joint ventures or teaming arrangement that will be pursued, if any.

3. Information in sufficient detail regarding previous experience (indicate whether as a prime contractor or subcontractor) on similar requirements (include size, scope, complexity, timeframe, government or commercial), pertinent certifications, etc., that will facilitate making a capability determination.

4. Information to help determine if the requirement is commercially available, including pricing information, basis for the pricing information (e.g., market pricing, catalog pricing), delivery schedules, customary terms and conditions, warranties, etc.

5. Identify how the Army can best structure these contract requirements to facilitate competition by and among small business concerns.

6. Identify any condition or action that may be having the effect of unnecessarily restricting competition with respect to this acquisition. Please contact the MICC Advocate for Competition, Scott Kukes, at scott.d.kukes.civ@army.mil or 520-944-7373, if you believe that this action is unreasonably restricting competition. Include the subject of the acquisition, this announcement, and the MICC POC information from the sam.gov notice. Provide the specific aspects that unreasonably restrict competition and the rationale for such conclusion.

7. Recommendations to improve the approach/specifications/draft PWS/PRS to acquiring the identified items/services.

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