Opportunity
Austin Afo #IFB 2200 DCG1037REBID
Austin Water Softener Systems Maintenance and Repair Contract (Kinetico and Equivalent)
Posted
August 17, 2026
Respond By
September 15, 2026
Identifier
IFB 2200 DCG1037REBID
NAICS
238220
This opportunity from the City of Austin's Central Procurement office seeks a contractor for installation, maintenance, and repair of commercial water softener systems for Austin Water. - Government Buyer: - City of Austin, Austin Water Department, Financial Services - Central Procurement - OEMs and Vendors: - Kinetico (highlighted as the primary water softener brand) - Other equivalent commercial water softener brands may be considered - Products/Services Requested: - Annual preventive maintenance for Kinetico water softeners (5 units) - Control valve rebuilds and replacements (1 each) - Brine system repairs (1) - Drain line repair and replacement (1 each) - Resin replacement (1), including material, disposal, testing, and startup - Materials for repairs (estimated $5,000 annually, markup not to exceed 20%) - Labor repair services (40 hours during business hours) - Emergency repair services (8 hours after hours/weekends) - Unique/Notable Requirements: - Contractor must be manufacturer-authorized or trained for Kinetico or equivalent systems - Compliance with City codes, safety, and environmental regulations - Detailed service reporting and hazardous material disposal - Option for local and small business preferences - Annual contract with up to four 12-month extension options - Delivery is FOB destination - Use of City-provided pricing sheet - Insurance minimums required
Description
The City of Austin seeks to establish a contract with a Contractor experienced in installation, maintenance, and repair services for commercial water softener systems utilized by Austin Water. The contract involves routine and preventive maintenance, common repairs, labor rate repairs, and provision of materials for water softener systems. The solicitation includes a non-mandatory pre-offer meeting and requires compliance with various city codes and insurance requirements. The procurement process follows a competitive sealed bidding method under Texas Local Government Code.