SAM #36C25726Q0852

Parata FastPak EXP and LPU Maintenance Services for South Texas VA

This opportunity involves maintenance services for FastPak EXP unit dose packaging systems and Lower Packaging Units (LPUs) at the South Texas Veterans Health Care System (STVHCS). - Government Buyer: - Department of Veterans Affairs, South Texas Veterans Health Care System (STVHCS), Pharmacy Service - Network Contracting Office 17 (Dallas, TX) - OEM Highlight: - Parata Systems, LLC is the sole source OEM for FastPak maintenance services - Only OEM-authorized dealers are eligible to ensure warranty and service compliance - Products/Services Requested: - Maintenance for: - Three FastPak EXP unit dose packaging systems (two at Audie L. Murphy Division, one at Kerrville Division) - Three Lower Packaging Units (LPUs; two at Audie L. Murphy Division, one at Kerrville Division) - Basic Full-Service maintenance includes: - On-site visits (8am-5pm, Monday-Friday) - All parts included - 24/7 phone support - Two preventative maintenance visits per year - Unique Requirements: - Contractor must be an OEM-authorized dealer for Parata Systems to maintain warranty and service compliance - Service covers both hardware and ongoing support for critical pharmacy automation equipment

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