Texas DIR/ESBD #304-27-1555JW

Texas Comptroller seeks maintenance and support for CentralSquare ONESolution software and modules

This opportunity from the Texas Comptroller of Public Accounts (CPA) seeks maintenance and support for CentralSquare ONESolution software used by the Criminal Investigations Division. - Government Buyer: - Texas Comptroller of Public Accounts (CPA) - Criminal Investigations Division, Procurement Section - OEM Highlight: - CentralSquare Technologies is the Original Equipment Manufacturer (OEM) for ONESolution RMS and its modules - Products Requested: - ONESolution Barcoding Hand-Held Client License (5 annual licenses) - ONESolution Barcoding Server License (1 annual license) - ONESolution Daily Activity (1 annual license for up to 30 workstations) - ONESolution Notification (1 annual license for up to 30 workstations) - ONESolution Probation and Parole (1 annual license for up to 30 workstations) - ONESolution Professional Standards (1 annual license) - ONESolution Property & Evidence (1 annual license for up to 30 workstations) - ONESolution RMS Site License Upgrade (1 annual site license upgrade) - Services Requested: - Software maintenance and technical support for all ONESolution RMS perpetual licenses and modules - Includes telephone, email, and website support; error corrections; software updates, upgrades, patches, enhancements; compliance auditing; monitoring; and release management - Unique/Notable Requirements: - Compliance with FBI CJIS Security Policy - State of Texas Subcontracting Plan with VetHUB participation - Electronic submission of offers - Adherence to specific security and performance standards - Contract Term: - One-year initial term with up to three optional one-year renewals (potential total of four years) - The solicitation notes the items may be proprietary to CentralSquare but encourages all qualified vendors to respond.

Description

The Texas Comptroller of Public Accounts (CPA) is soliciting proposals from qualified vendors for maintenance, technical support, and related services for CPA's existing CentralSquare OneSolution licensed software. The contract includes renewal of software maintenance and support services for all existing ONESolution perpetual licenses and associated modules. The solicitation aims to obtain services that represent the best value for CPA and the State of Texas. The contract term is from December 1, 2026, to November 30, 2027, with optional extensions through November 30, 2030.

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