CanadaBuys #BPM026154

HPE Maintenance and Support Services for Department of National Defence, Halifax

Shared Services Canada is seeking maintenance and support services for HPE hardware and licensed software for the Department of National Defence in Halifax, Nova Scotia. - Government Buyer: - Shared Services Canada (SSC), Enterprise IT Procurement Operations, Data Centre Services Team - Department of National Defence (DND) is the end user - OEM Highlight: - Hewlett Packard Enterprise (HPE) is the sole OEM for all hardware and software - Products Requested: - HPE DL360 Gen10 8SFF CTO Server (Part Number: 867959-B21) - HPE MSA 1Gb RJ-45 iSCSI SFP 4pk XCVR (Part Number: C8S75B) - HPE MSA 2050 SAN DC SFF Storage (Part Number: Q1J01B) - HPE iLO Advanced 1-server License 3-year Support (Part Number: BD505A) - HPE Software Updates Service (Part Number: HA156AC) - Quantities: - Each product line item is requested in a quantity of 1 - Services Requested: - HPE Tech Care Basic wDMR service for all hardware and software - Includes replacement parts, onsite support, defective media retention, next business day onsite response, remote troubleshooting, and business hours coverage - Unique Requirements: - Mandatory OEM certification for HPE products - Security clearance required for onsite support - Defective media retention is specified for all hardware - Maintenance agreement covers both hardware and software, with technical guidance and software updates - Delivery Location: - Department of National Defence, Halifax, Nova Scotia - Contract Duration: - One year from contract award, covering maintenance and support

Description

This solicitation is for HPE maintenance and support for HPE hardware and licensed software for the Department of National Defence in Halifax, Nova Scotia. The procurement is conducted by Shared Services Canada through a competitive open bidding process. Bidders must comply with all solicitation requirements and submit pricing according to the specified annex. The contract duration details are provided in the solicitation documents. No trade agreements apply to this solicitation.

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